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SolarWinds NPM Review 13 of 108
SolarWinds NPM Review: "SolarWinds is a so-so monitoring system"
https://www.trustradius.com/network-performance-monitoringSolarWinds Network Performance MonitorUnspecified8.6275101
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January 08, 2019

SolarWinds NPM Review: "SolarWinds is a so-so monitoring system"

Score 4 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with SolarWinds Network Performance Monitor

It is being used by our engineering and support departments. It provides monitoring for our infrastructure.
  • Highly customizable
  • Very adaptable - you can use it in many different ways
  • Scalable - Capable of managing ten devices or ten-thousand
  • Inconsistent reliability
  • Support is horrible and ineffective
  • Expensive licensing
We do not currently use NetPath analysis in NPM.
SolarWinds NPM is continuously monitoring our hardware health and has alerted us several times when a small hardware component has failed so that we can replace the equipment before a complete failure.
We have utilized some complex alerting and alert suppression, but the alert creation process is long and tedious. We have tweaked our alerts themselves to be less intrusive instead. There are still too many alerts since it is extremely difficult to create a common alert to multiple problems.
  • Overall, it provided decent network monitoring without significant initial configuration.
  • Hardware health alerts
SolarWinds is an old, outdated codebase. It is sluggish and difficult to work with for the most part. It is very easy to set up initially and maintain if you have a small or simple network. I would recommend a combination of ELK stack and a time series metric recorder instead.
SolarWinds NPM is ideal for a homogenous, wired network. If you have any devices that are not Cisco, Juniper, or Brocade it takes a significant amount of time to set the software up. It is also much better at alerting than time series reporting. They really want you to have all of the licenses in Orion to get the full use of the software.

SolarWinds NPM Feature Ratings

Automated network device discovery
1
Network monitoring
8
Baseline threshold calculation
1
Alerts
3
Network capacity planning
4
Customizable reports
7
Wireless infrastructure monitoring
6
Hardware health monitoring
9