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SolarWinds NPM Review: "Solarwinds is good monitoring tool to view network."
https://www.trustradius.com/network-performance-monitoringSolarWinds Network Performance MonitorUnspecified8.6339101
stephen schleeper profile photo
January 11, 2019

SolarWinds NPM Review: "Solarwinds is good monitoring tool to view network."

Score 8 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with SolarWinds Network Performance Monitor

The NPM module is used by the Entire IT department to monitor the entire company. We have over 60 location across 12 states. With NPM we can detect problems across the circuit so we can quickly troubleshoot and repair. Alerts are set up that help isolate the problems and give a clearer picture of the network at all times.
  • Quick view of system health through NOC board on a monitor in IT bullpen area.
  • Easy to set up unique alerts that can be applied across the whole company. There are over 100 standard alerts - we have modified 8 to meet our company needs.
  • Easy to set up and manage nodes in the network.
  • Product upgrades have greatly improved over the years. Use to have to upgrade incrementally in a particular order or the upgrade would crash. Now it is more streamlined and user-friendly.
  • The system is stable when set up. Don't have issues when running for months at a time.
  • Hard to find some answers with the SolarWinds thwack (users group). When I have experienced issues after an upgrade it was easier and more timely to just create a ticket and resolve rather than drill down into the support community to find answers. Some answers were for similar results but the wrong version fix would not help with current version causing frustration and time wasted.
  • The system is typically stable. Only after an upgrade do some new additions cause problems. The number one issue I have experienced is after an upgrade of the modules I have had to open unique company alerts and re-select them to run or they will cause errors. It is annoying but a predictable problem.
The majority of the system on-premise with MPLS link to each site. We use both NPM and LiveNX to monitor all net paths.
We do not use this in our environment.
We have been able to remove a lot of the canned alerts in our network by modifying existing alerts or creating new from scratch. This has made our alerting system very helpful. With just 8 company-centric alerts we have removed a lot of the duplicate alerting emails that we have had with some of the generic alerts provided with each new upgrade.
  • By identifying problems quickly we have had a tremendous up-time of the network.
  • The system is stable and easy to update as we grow. Less time spent on modifying the monitoring tools means more time on core functions like customer setup and assistance.
Most of my experience has been with a different version of SolarWinds.
SolarWinds is a great monitoring tool but has no ability to monitor itself unless in a cluster. We use a single VM and when it has problems we just stop getting alerts. We have found that having 2 monitoring systems is best so they can alert you of each other when they have problems.

SolarWinds NPM Feature Ratings

Automated network device discovery
9
Network monitoring
10
Baseline threshold calculation
8
Alerts
8
Network capacity planning
7
Packet capture analysis
6
Network mapping
6
Customizable reports
6
Wireless infrastructure monitoring
8
Hardware health monitoring
10