Pingdom does what we need it to do, and that makes me happy.
November 14, 2022

Pingdom does what we need it to do, and that makes me happy.

Dan Harmon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with SolarWinds Pingdom

We purchased the service back in 2012, before Solarwinds bought it. We just use the Starter version and monitor uptime for 4 websites. We don't use any other service (honestly I don't know what else it does). I'm incredibly pleased with it as far as we use it.

The only downside is that we can't seem to get pingdom integrated, billing-wise, with our other Solarwinds products. I pay for it every year with my personal credit card because they can't seem to invoice us. Were I to do it again I'd check out our other vendors to see if they offer something similar and can do no-bother billing.
  • It notifies us when a site is down.
  • Just the billing/invoicing issue I already expressed.
  • We need to know when our customer-facing website is down. I don't have $$ numbers.
  • SolarWinds Dameware Remote Support (DRS), SolarWinds NetFlow Traffic Analyzer (NTA), SolarWinds Network Performance Monitor (npm) and SolarWinds Security Event Manager (SEM)

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