Pingdom - Great Value and does just what you need
November 14, 2022

Pingdom - Great Value and does just what you need

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with SolarWinds Pingdom

We bought Pingdom initially just to do quick and easy monitoring of our Customer facing web hosting to make sure all sites were up and responding, and would have been happy with just that functionality for the price paid. Afterwards we set up synthetic checks to log into these environments and validate basic functionality. Next, with some relatively minor code changes to our hosting, we started gathering Real User Experience data showing actual stats of page load times, user location and experiences. The only drawback we've found is that it's only capturing the initial page load - if you then do searches within that page you'll need some other way of capturing those stats.

That aside, we are very satisfied Customers and I'd be more than happy to recommend this
  • Ease of use
  • Value for money
  • Reporting
  • Inability to capture Real User Monitoring stats for searches within a page
  • Better visibility of availability and response times
Not needed to use Support very often, but when we have needed to contact them they've been responsive and fixed issues promptly.

Do you think SolarWinds Pingdom delivers good value for the price?

Yes

Are you happy with SolarWinds Pingdom's feature set?

Yes

Did SolarWinds Pingdom live up to sales and marketing promises?

Yes

Did implementation of SolarWinds Pingdom go as expected?

Yes

Would you buy SolarWinds Pingdom again?

Yes

Monitoring of large numbers of internal or external websites