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Well suited product meeting the expectations
December 01, 2022

Well suited product meeting the expectations

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with SolarWinds Pingdom

Its our last frontier of monitoring. When things go bad we depend on using it for monitoring our public endpoints and to understand if something bad really happened. We have internal monitoring, but Pingdom has proven itself to be our fallback, and main public endpoint monitoring. We have integrated it with our Status pages, our on-call and it is one stop solution for our needs on the edge of our platform.
  • Multi endpoint monitoring
  • Latency monitoring
  • Tagging of alerts
  • Customized payload alerts for statuses different than 200
  • Grouping of alerts
  • Organisation support
  • We have depended on the solution to help us understand the problems that we might not see every time.
  • Couple of false-positives during the days of use.
  • Broken API integration with our Prometheus.
  • Full ROI after couple of detected incidents.
All support was fast and prompt.

Do you think SolarWinds Pingdom delivers good value for the price?

Yes

Are you happy with SolarWinds Pingdom's feature set?

Yes

Did SolarWinds Pingdom live up to sales and marketing promises?

Yes

Did implementation of SolarWinds Pingdom go as expected?

Yes

Would you buy SolarWinds Pingdom again?

Yes

Pingdom has been one of our critical components for the past 5 years.When things go bad I depend on Pingdom to be our last frontier of our monitoring solution.Having in mind the time we have used the product I am amazed that we had only 1 false-positive alert for that period.Its strong, well positioned production that I will continue to recommend to every company I work for.

I would love to see more functionalities added to the external monitoring toolset of Pingdom, like direct integrations with the known softwares out there.