SolarWinds - SAM Review
February 12, 2016
SolarWinds - SAM Review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with SolarWinds Server & Application Monitor
We use the SAM module from Solarwinds to ensure the stable of services we provide to our end users is working as planned. It helps my small staff identify issues before they become outages and it helps me to ensure we are meeting our SLA from a performance standpoint.
- SAM helps our support staff identify applications not meeting our designed SLAs. We have two industry specific applications that have memory leak issues and using this platform we are able to set threshold warnings up letting us know it is time to take a preventative step to make the applciation behave correctly.
- SAM also allows us to monitor server performance so if we end up with logs that get out of control and start eating drive space up, we are promptly alerted so corrective action can take place before service degrades.
- I like have the SAM trend reports so I can see how the performance of applications behave overtime so I can ensure we have enough compute resources to meet our growing business demands.
- Really the price is about the only area I'd like to see SolarWinds get aggressive on. There are many players at different levels in this space, and I get questioned often on the need to spend as much as we do on SolarWinds.
- I justify the ROI by preventing unexpected downtime. With this tool we can see when core applications need attention and can schedule maintenance windows that don't impact the business units.
I think that Solarwinds is the best product on the market. It is pricier than most of the competition, not the most expensive, but the ease of use, the user community and support of the product help justify the cost.