SolarWinds: Does the job, comes with a learning curve.
Updated December 11, 2020

SolarWinds: Does the job, comes with a learning curve.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Server & Application Monitor

We are leveraging SolarWinds Server & Application Monitor to monitor all of our servers and networking equipment, as well as creating customized alerts that will notify the help desk team when things are less than ideal. We are using it across our entire department, but not necessarily the entire organization. The business problem it is solving is creating that single pane of glass that we can see green/yellow/red how our network/infrastructure is currently doing.
  • Alerting- You have the ability to alert on many different things and get pretty granular.
  • Dashboard-You can create customized dashboards for different people/groups that can see what they need to see.
  • Monitoring- You can also get pretty granular as far as what you want to see, and if they don't have something built-in, things can always be added.
  • Some things are kind of hard to find unless you know exactly what you're looking for and where to find it.
  • It's a lot to manage for just one or two people.
  • Some of the graphs/charts can't be customized in all the ways we want to.
  • We have monitoring set up to proactively notify us if there is probably going to be an impending issue soon, which is great for the end users because we can take a look before there's an impact.
  • We've been able to resolve problems that we did not even know existed thanks to SolarWinds.
It's great to monitor environments of all sizes (provided you have the licensing for all of the nodes you would like to add). I think it's a little less appropriate if you're not a huge IT shop. There are probably other, cheaper, better-suited products out there at that point.

SolarWinds Server & Application Monitor Feature Ratings

Application monitoring
9
Database monitoring
8
Threshold alerts
10
Application performance management console
8
Collaboration tools
7
Out-of-the box templates to monitor applications
9
Application dependency mapping and thresholding
7
Virtualization monitoring
9
Server availability and performance monitoring
10
Server usage monitoring and capacity forecasting
5
IT Asset Discovery
9

SolarWinds Server & Application Monitor Premier Support

ROI

It is incredibly easy to use and set up, and the GUI looks nice as well. This has saved us so much time and man hours by taking the guess work out of resource planning, and troubleshooting. We've been able to hook it up to most of our equipment for monitoring, and there always seems to be a specific monitor for whatever software/hardware we add to it