Overall Satisfaction with SolarWinds Server & Application Monitor
Because of the network intensity of the customer solution, there was a high degree of value to bring the network monitoring and the application/service/server stack monitoring and management onto a single platform. While the integration was not seamless, it did bring a commonality of tools, techniques, and outputs across the SaaS delivery model, and thus visibility led to efficient response for infrastructure, application, and even security events.
Overall, this approach brought visibility to business application issues, thus reinforcing the business objectives while also gaining more foothold on the infrastructure.
Overall, this approach brought visibility to business application issues, thus reinforcing the business objectives while also gaining more foothold on the infrastructure.
- In general, the slough of SNMP Traps and Monitors is a good start.
- Automation beyond the SNMP layer is easy.
- The integration with other products could use a bit of polishing. It's not hard or impossible, just a bit clunky.
- Implementation of the application monitors is a small challenge to learn, but once you have the hang of it, it is overall elegant.
- Defragmentation of technology base and alignment of investment (~17% reduction in aggregate tools cost).
- Uniform skills alignment, time to recover, and time to act reductions of ~25%.
SolarWinds stacks up better than most due to its available ecosystem of tools. As they align, consolidate and integrate, the full value will be realized.