Great Simple Remote Access Solution
September 27, 2019

Great Simple Remote Access Solution

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Solarwinds Take Control (formerly SolarWinds MSP Anywhere)

Take Control is used across our organization. As an MSP, we support client desktops and troubleshoot client servers with Take Control. We also use it for internal support of our employee laptops/workstations.
  • Being able to log in as what a server sees as a "local session" is very convenient for remote troubleshooting of Remote access issues.
  • Easily accessing laptops and workstations with a shared desktop to work through issues with clients.
  • Copy and paste functions from the host to a remote desktop is cumbersome.
  • Screen sizing is an issue for lower resolution devices (servers).
  • This simplifies our end-user support operations significantly.
TeamViewer, Veeam Backup & Replication
Take Control does not replace RDP, but is great for end-user devices and troubleshooting RDP issues.

N-able Take Control Feature Ratings

Screen sharing
File transfer
Instant message
Over-the-Internet remote session
Remote management of servers & workstations
Multi-platform remote control