N-able Take Control

N-able Take Control

About TrustRadius Scoring
Score 8.7 out of 100
N-able Take Control

Overview

Recent Reviews

Solarwinds Take Control Review

10 out of 10
November 29, 2019
We use Take Control to support our MSP as well as ISP clients both internally and externally. Virtually everyone in the office uses it …
Continue reading

Amazing Product

10 out of 10
November 26, 2019
We use it internally to support our internal machines, as well as our customers' machines. It is so quick and easy to log onto a machine …
Continue reading

Great software!

10 out of 10
November 04, 2019
Solarwinds is being used by the whole company for remote management. We are able to remotely manage updates, push out software, and so …
Continue reading
Read all reviews

Popular Features

View all 14 features
  • Screen sharing (8)
    8.7
    87%
  • Instant message (8)
    8.4
    84%
  • Over-the-Internet remote session (9)
    8.0
    80%
  • File transfer (9)
    6.9
    69%

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of N-able Take Control, and make your voice heard!

Pricing

View all pricing
N/A
Unavailable

What is N-able Take Control?

N-able™ Take Control (formerly Solarwinds Take Control) and Take Control Plus are cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices. With support for Windows®, Mac®, and Linux® machines, MSPs can work from…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

3 people want pricing too

Alternatives Pricing

What is AnyDesk?

AnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.

What is SolarWinds Dameware Remote Support (DRS)?

DameWare Remote Support from Austin IT company SolarWinds is remote administration software for the remote control of desktops, laptops, and servers behind or outside the firewall, allowing registry editing, restart services, logging activity, account and password management, and more. The mobile…

Features Scorecard

Remote Administration

7.9
79%

Product Details

What is N-able Take Control?

N-able™ Take Control (formerly Solarwinds Take Control) and Take Control Plus are cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices. With support for Windows®, Mac®, and Linux® machines, MSPs can work from those platforms or their iOS® or Android® devices with the N-able native app.

With N-able Take Control, users can assign techs or whole departments to specific customers or individuals so that support tickets get handled efficiently and on time. Technicians can access the system via the bash shell, transfer files silently, and call the system manager to view CPU usage or kill processes. The open system control console for end client devices enables users to diagnose computer and network issues, check event logs, and review or kill processes. Use the remote command line to perform operations in the background, including silently uploading files and activating scripts to seamlessly fix issues. Pass sessions to other technicians to escalate tasks, transfer tickets or employ multiple technicians on a single remote access session without affecting performance.

Take Control Plus offers 500 install agents, 10 end-user accounts for you and your clients for simple remote access, video chat, customizable surveys, session calling cards, registry editing, and password management. Take Control is available free for 14 days, no credit card required.

N-able Take Control Screenshots

Screenshot of N-able Take Control DashboardScreenshot of Take Control - home

N-able Take Control Competitors

N-able Take Control Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

TeamViewer, Rescue, and ConnectWise Control are common alternatives for N-able Take Control.

Reviewers rate Centralized management dashboard highest, with a score of 9.1.

The most common users of N-able Take Control are from Small Businesses (1-50 employees) and the Information Technology & Services industry.

Comparisons

View all alternatives

Reviews and Ratings

 (32)

Reviews

(1-9 of 9)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Take Control to support our MSP as well as ISP clients both internally and externally. Virtually everyone in the office uses it including our graphic designer if they need to work from home. Being able to use take control in its various capacities allows us to quickly and easily diagnose a multitude of varying issues from misconfigured residential routers to major service outages on our customers systems from anywhere in the world.
November 26, 2019

Amazing Product

Score 10 out of 10
Vetted Review
Reseller
Review Source
We use it internally to support our internal machines, as well as our customers' machines. It is so quick and easy to log onto a machine and it really helps us as a business.
Kevin Hull | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Review Source
We use Solarwinds to take control as part of our RMM platform to access and control remote machines. Additionally, we use Take Control as a tool for our clients to remote into their own machines.
Score 9 out of 10
Vetted Review
Reseller
Review Source
Solarwinds Take Control is used to monitor and fix issues with clients' machines remotely. It's an awesome system that gives full access remotely. Security is a main concern of our clients and this helps us to fix issues before they become major problems. Solarwinds as a whole is an awesome suite that takes monitoring and problem solving to a full new level.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our organization uses Solarwinds Take Control to remote into our client PC and solve problems. If a client device receives an error or needs software installation, Take Control is a user-friendly tool to save us travel time by creating a remote connection into the devices versus driving onsite to the device location.
Brian W. Caldwell BIT | MIS | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
Review Source
Our organization recently switched from a competing on demand "helpdesk" tool to SolarWinds MSP Anywhere. [It's being used] for internal use as well as for use in support of our non-managed customers (project / break-fix customers). We use it as a way to connect remotely, administer, and maintain those customers on demand, and with their consent. Since we have used other SolarWinds tools, this was one factor we used to make the decision. It also helped immensely that the cost was significantly less as compared to competing solutions.