Solarwinds Take Control Review
We use Take Control to support our MSP as well as ISP clients both internally and externally. Virtually everyone in the office uses it …
N-able Take Control
N-able Take Control
Overview
Recent Reviews
Popular Features
View all 14 features- Screen sharing (8)8.787%
- Instant message (8)8.484%
- Over-the-Internet remote session (9)8.080%
- File transfer (9)6.969%
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What is N-able Take Control?
N-able™ Take Control (formerly Solarwinds Take Control) and Take Control Plus are cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices. With support for Windows®, Mac®, and Linux® machines, MSPs can work from…
Entry-level set up fee?
- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Features Scorecard
Remote Administration
7.9
79%
Product Details
What is N-able Take Control?
N-able™ Take Control (formerly Solarwinds Take Control) and
Take Control Plus are cloud-based remote control solutions built for MSPs and
IT service businesses that need to securely access and troubleshoot end devices. With support for Windows®,
Mac®, and Linux® machines, MSPs can work from those
platforms or their iOS® or Android® devices with the N-able native app.
With N-able Take Control, users can assign techs or whole departments to specific customers or individuals so that support tickets get handled efficiently and on time. Technicians can access the system via the bash shell, transfer files silently, and call the system manager to view CPU usage or kill processes. The open system control console for end client devices enables users to diagnose computer and network issues, check event logs, and review or kill processes. Use the remote command line to perform operations in the background, including silently uploading files and activating scripts to seamlessly fix issues. Pass sessions to other technicians to escalate tasks, transfer tickets or employ multiple technicians on a single remote access session without affecting performance.
Take Control Plus offers 500 install agents, 10 end-user accounts for you and your clients for simple remote access, video chat, customizable surveys, session calling cards, registry editing, and password management. Take Control is available free for 14 days, no credit card required.
With N-able Take Control, users can assign techs or whole departments to specific customers or individuals so that support tickets get handled efficiently and on time. Technicians can access the system via the bash shell, transfer files silently, and call the system manager to view CPU usage or kill processes. The open system control console for end client devices enables users to diagnose computer and network issues, check event logs, and review or kill processes. Use the remote command line to perform operations in the background, including silently uploading files and activating scripts to seamlessly fix issues. Pass sessions to other technicians to escalate tasks, transfer tickets or employ multiple technicians on a single remote access session without affecting performance.
Take Control Plus offers 500 install agents, 10 end-user accounts for you and your clients for simple remote access, video chat, customizable surveys, session calling cards, registry editing, and password management. Take Control is available free for 14 days, no credit card required.
N-able Take Control Screenshots
N-able Take Control Competitors
- TeamViewer
- Rescue
- ConnectWise Control
- BeyondTrust Remote Support (formerly Bomgar)
N-able Take Control Technical Details
| Deployment Types | SaaS |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
Reviewers rate Centralized management dashboard highest, with a score of 9.1.
The most common users of N-able Take Control are from Small Businesses (1-50 employees) and the Information Technology & Services industry.
Comparisons
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Reviews and Ratings
(32)
Reviews
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November 29, 2019
Solarwinds Take Control Review
We use Take Control to support our MSP as well as ISP clients both internally and externally. Virtually everyone in the office uses it including our graphic designer if they need to work from home. Being able to use take control in its various capacities allows us to quickly and easily diagnose a multitude of varying issues from misconfigured residential routers to major service outages on our customers systems from anywhere in the world.
November 26, 2019
Amazing Product
We use it internally to support our internal machines, as well as our customers' machines. It is so quick and easy to log onto a machine and it really helps us as a business.
We use Solarwinds to take control as part of our RMM platform to access and control remote machines. Additionally, we use Take Control as a tool for our clients to remote into their own machines.
November 04, 2019
Great software!
Solarwinds is being used by the whole company for remote management. We are able to remotely manage updates, push out software, and so much more.
October 08, 2019
Access any time, awesome service
Solarwinds Take Control is used to monitor and fix issues with clients' machines remotely. It's an awesome system that gives full access remotely. Security is a main concern of our clients and this helps us to fix issues before they become major problems. Solarwinds as a whole is an awesome suite that takes monitoring and problem solving to a full new level.
September 27, 2019
Great Simple Remote Access Solution
Take Control is used across our organization. As an MSP, we support client desktops and troubleshoot client servers with Take Control. We also use it for internal support of our employee laptops/workstations.
August 19, 2019
Take Control by being in control
Our organization uses Solarwinds Take Control to remote into our client PC and solve problems. If a client device receives an error or needs software installation, Take Control is a user-friendly tool to save us travel time by creating a remote connection into the devices versus driving onsite to the device location.
April 13, 2018
MSP Anywhere - Perfect for RMM integration
I use SolarWinds MSP Anywhere for my MSP clients, as it's beautifully integrated in the Remote Monitoring and Management console. This is the preferred remote access method for all clients who use our Managed Services.
March 15, 2017
Be a Hero from Anywhere
Our organization recently switched from a competing on demand "helpdesk" tool to SolarWinds MSP Anywhere. [It's being used] for internal use as well as for use in support of our non-managed customers (project / break-fix customers). We use it as a way to connect remotely, administer, and maintain those customers on demand, and with their consent. Since we have used other SolarWinds tools, this was one factor we used to make the decision. It also helped immensely that the cost was significantly less as compared to competing solutions.