SonicWall TZ Features are Worth It
April 01, 2025

SonicWall TZ Features are Worth It

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SonicWall TZ

I use multiple SonicWall TZ devices across several of our locations to act as a firewall as well as enabling VPN connections back to the main office. Our business has also subscribed to the content filter and antivirus components. One of our SonicWall TZ devices also has wireless capability, which is very useful as that office location is a shared space.

Pros

  • VPN tunneling
  • Antivirus
  • Security
  • Content filtering

Cons

  • Some of the settings related to maintaining industry standards are hard to find.
  • It’s hard to remove unwanted access rules when they are linked to other things.
  • I would like to see more documentation on best practices.
  • We have three SonicWall TZ devices and they are very helpful in a VPN set up.
  • The subscription costs for the different features has a great return on investment. It is very well worth the money.
  • The antivirus component has been very effective on the computers and servers the SonicWall TZ device protects.
The set up and configuration can be a bit confusing, but once it’s completed, all of the features are easy to use and understand. Customer support is helpful if you have any questions or need troubleshooting. Setting up the different access rules is streamlined and intuitive. Content filtering is very customizable and works well.
The son of all subscription for antivirus is much more cost-effective and works just as well as Symantec antivirus products.

Do you think SonicWall TZ delivers good value for the price?

Yes

Are you happy with SonicWall TZ's feature set?

Yes

Did SonicWall TZ live up to sales and marketing promises?

Yes

Did implementation of SonicWall TZ go as expected?

Yes

Would you buy SonicWall TZ again?

Yes

Our SonicWall TZ device that has wireless capability is very useful and has a large range for devices in multiple places. The antivirus feature adds an extra layer of protection. Content filtering is very useful when keeping employees in adherence to the computer policies we have. Sometimes the figuration can be a bit difficult, but customer support is always very helpful.

SonicWall TZ Feature Ratings

Firewall
8.9
Identification Technologies
10
Visualization Tools
8
Content Inspection
9
Policy-based Controls
9
Active Directory and LDAP
Not Rated
Firewall Management Console
7
Reporting and Logging
Not Rated
VPN
10
High Availability
9
Stateful Inspection
Not Rated

SonicWall TZ Support

Customer support was very helpful. I did encounter an issue that they did not have documentation on. They went back to their engineering team and came back with an answer.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I did purchase premium support because my office is a healthcare office that cannot experience long periods of downtime. In the event that I have an issue with my device, I need to be able to resolve it immediately.
I needed help separating my old VPN tunnel and its rules to make it inactive while I set up my SSL VPN tunnel and applicable rules. Customer support was very helpful on how to do that. I also needed help opening certain ports for our PBX phone system. Some of the systems features were not functioning properly, but customer support was able to help quickly.

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