Item: Salesforce Spiff
Rating: 8
Author: Marshall Hartley

Overall Satisfaction with Spiff

Use Cases and Deployment Scope

Spiff is a quick glance at my monthly sales commissions. It’s an easy and clear on-the-go process from my phone when I’m doing my finances, need to answer questions for my spouse, or just get a sense of my sales pace.

Pros and Cons

Pros

Clear
Simple
Quick

Cons

The one drawback is that it’s not super clear if the commissions listed are what was billed that month, or if that is the payout month. Would be great to have both views or more clarity in the app. For example, if the admin could specify with a brief description to users, that would help accommodate easy preferences on the user side.

Return on Investment

Usability

Easy to see monthly numbers

Alternatives Considered

Not applicable

Key Insights

Do you think Salesforce Spiff delivers good value for the price?

Not sure

Are you happy with Salesforce Spiff's feature set?

Yes

Did Salesforce Spiff live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Salesforce Spiff go as expected?

I wasn't involved with the implementation phase

Would you buy Salesforce Spiff again?

Yes

Likelihood to Recommend

The one drawback is that it’s not super clear if the commissions listed are what was billed that month, or if that is the payout month. Would be great to have both views or more clarity in the app. For example, if the admin could specify with a brief description to users, that would help accommodate easy preferences on the user side.

Salesforce Spiff Feature Ratings

Comments

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Easy and clean with room to become excellent!