Spiff or going manual? No brainer
December 24, 2021

Spiff or going manual? No brainer

Evan James | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Spiff

We were calculating commissions manually. We had grown to the point that we needed a solution that could standardize and error-proof our commission's calculations. Spiff checks all the boxes by connecting with Salesforce and allowing for multiple commissions plans and tiers.

Pros

  • Summary of commissions
  • Drill down into commissions at agent level
  • Ability to pay out commissions based on when we receive payment

Cons

  • None that I can think of
  • Immediate insight of performance to quota for agents
Nice interface, and easy for agents to interpret/learn.

Do you think Salesforce Spiff delivers good value for the price?

Yes

Are you happy with Salesforce Spiff's feature set?

Yes

Did Salesforce Spiff live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Salesforce Spiff go as expected?

I wasn't involved with the implementation phase

Would you buy Salesforce Spiff again?

Yes

When you have more than one commission plan, commission rate kickers when certain criteria are achieved, etc then this product is a good choice.

Salesforce Spiff Feature Ratings

Sales ICM
10.0
Sales compensation plan creation
Not Rated
Complex sales crediting
10
Sales compensation process automation
Not Rated
Incentive auditing/regulation compliance
Not Rated
Sales compensation dashboards & forecasting
Not Rated
Incentive modeling
Not Rated
Agile incentive strategy
Not Rated
ICM mobile visibility
Not Rated

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