5 stars!!
Updated July 06, 2022
5 stars!!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Spiff
I use it to keep track of my commissions. Didn’t have it at my last company and was always guessing so this makes a huge difference! I use it after each deal I close so I can track how much I will be paid the following month. It puts me at ease with how much money I need to make.
- Accurate
- Quick updates
- Shows what I closed
- Easy to use
- Mobile app
- Edit or challenge something
- Disputes
- Imported productivity
- Ease of mind
- Clearing
I like it because it gives me clarity into what I’m actually making and it allows me to see a month ahead exactly what I’ll be getting in so I can plan accordingly. I will say that sometimes spiff has been inaccurate for me and I’ve had to bring it up with the people who are overcompensation at my company not sure if that is a problem with Spiff but other than that it’s been good.
Haven’t used any other programs.
Do you think Spiff delivers good value for the price?
Yes
Are you happy with Spiff's feature set?
Yes
Did Spiff live up to sales and marketing promises?
Yes
Did implementation of Spiff go as expected?
Yes
Would you buy Spiff again?
Yes
Spiff Feature Ratings
Using Spiff
80 - It is mainly used for tracking how much commission they have made in the month/quarter. It is really nice because we don't have to do the math on how much we closed, there is a calculator and visual representation already built in. it is very convenient and time saving.
The skills responsible for mangaing the spiff software would be knowing how to use the commission multiplier and how to accuracy convey that. From my knowlefe there are only 3 people managing the software at my company so it doesn't seem like it is a very taxing job, as that is not their only responsibility .
- Tracking commisions
- Goal setting
- Inspire
- seeing past commisions
- YTD comp
- Competitions
- more competitions
- more accurate an\\updating of compensations
- different views
Evaluating Spiff and Competitors
- Product Usability
The most important factor is easy of use or product usability. For a software like this, bells and wistles are cool but we really just need to know how to track out commissions. The different views are nice but the sole purpose of something like this is to give visibility and clarity.
I wasnt personally invovled with the decision making for this, but if I could go back and change I would take a few of the sales reps and see what they find more valuable in a commission tracking software. I would be able to get a better idea of what the business needs.
Spiff Implementation
Spiff Support
| Pros | Cons |
|---|---|
Quick Resolution Knowledgeable team Kept well informed Immediate help available Support cares about my success | Poor followup Problems left unsolved Escalation required Need to explain problems multiple times Slow Initial Response |
I did not purchase thos becie I am not involved with the choosing of what support to get.
When we changed out comp plans and we had to go in and change this in one month, our compensation team was able to get a really fast turn around and to see what changes needed to be made. The turn around ended up being less than a month and our next pay period we were able to see acuratly.
Using Spiff
| Pros | Cons |
|---|---|
Like to use Easy to use Well integrated Quick to learn Feel confident using | Unnecessarily complex Requires technical support Inconsistent Cumbersome Lots to learn |
- UX
- Easy of login
- SSO
- Easy to use
- Login
- Seeing previous months
- YTD
Yes, but I don't use it