5 stars!!
Updated July 06, 2022

5 stars!!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Spiff

I use it to keep track of my commissions. Didn’t have it at my last company and was always guessing so this makes a huge difference! I use it after each deal I close so I can track how much I will be paid the following month. It puts me at ease with how much money I need to make.
  • Accurate
  • Quick updates
  • Shows what I closed
  • Easy to use
  • Mobile app
  • Edit or challenge something
  • Disputes
  • Imported productivity
  • Ease of mind
  • Clearing
It’s pretty self-explanatory it didn’t really need any tutorial or need any buddy to give me a demo of it to see how it works. I loved that I could just jump in and see exactly what my commissions will be for the following months and didn’t need any setup.
I like it because it gives me clarity into what I’m actually making and it allows me to see a month ahead exactly what I’ll be getting in so I can plan accordingly. I will say that sometimes spiff has been inaccurate for me and I’ve had to bring it up with the people who are overcompensation at my company not sure if that is a problem with Spiff but other than that it’s been good.
Haven’t used any other programs.

Do you think Spiff delivers good value for the price?


Are you happy with Spiff's feature set?


Did Spiff live up to sales and marketing promises?


Did implementation of Spiff go as expected?


Would you buy Spiff again?


As I mentioned before I use it to track my commissions so for salespeople it makes a huge difference being able to see exactly what I am earning the following month. I think people in other roles might not find that much benefit from it. Not sure what the other roles would use it for

Spiff Feature Ratings

Sales compensation plan creation
Complex sales crediting
Not Rated
Sales compensation process automation
Incentive auditing/regulation compliance
Sales compensation dashboards & forecasting
Incentive modeling
Agile incentive strategy
Not Rated
ICM mobile visibility
Not Rated

Using Spiff

80 - It is mainly used for tracking how much commission they have made in the month/quarter. It is really nice because we don't have to do the math on how much we closed, there is a calculator and visual representation already built in. it is very convenient and time saving.
The skills responsible for mangaing the spiff software would be knowing how to use the commission multiplier and how to accuracy convey that. From my knowlefe there are only 3 people managing the software at my company so it doesn't seem like it is a very taxing job, as that is not their only responsibility .
  • Tracking commisions
  • Goal setting
  • Inspire
  • seeing past commisions
  • YTD comp
  • Competitions
  • more competitions
  • more accurate an\\updating of compensations
  • different views
it does everything it needs to and is expected to at a perfection! I have zero issues with the product. My favorite thing is the user interface is so easy to use, props to the product team for making something so easy to use and appealing to the eye. its great!

Evaluating Spiff and Competitors

  • Product Usability
The most important factor is easy of use or product usability. For a software like this, bells and wistles are cool but we really just need to know how to track out commissions. The different views are nice but the sole purpose of something like this is to give visibility and clarity.
I wasnt personally invovled with the decision making for this, but if I could go back and change I would take a few of the sales reps and see what they find more valuable in a commission tracking software. I would be able to get a better idea of what the business needs.

Spiff Implementation

Spiff Support

I have never had any issues but I heard that people that did got help immediately. When one person gets help it allows the rest of the org to be open to training and getting help as well. I thought that was awesome how fast they supported us that time.
Quick Resolution
Knowledgeable team
Kept well informed
Immediate help available
Support cares about my success
Poor followup
Problems left unsolved
Escalation required
Need to explain problems multiple times
Slow Initial Response
I did not purchase thos becie I am not involved with the choosing of what support to get.
When we changed out comp plans and we had to go in and change this in one month, our compensation team was able to get a really fast turn around and to see what changes needed to be made. The turn around ended up being less than a month and our next pay period we were able to see acuratly.

Using Spiff

Like to use
Easy to use
Well integrated
Quick to learn
Feel confident using
Unnecessarily complex
Requires technical support
Lots to learn
  • UX
  • Easy of login
  • SSO
  • Easy to use
  • Login
  • Seeing previous months
  • YTD