Spiff saves time and creates transparency and trust
June 22, 2022

Spiff saves time and creates transparency and trust

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Spiff

We have a lot of commissioned reps, with various roles and plan types, and it's too much for Excel to manage without considerable risk. Spiff makes it about as easy as I can imagine the process being.
  • Commission administration
  • UX
  • Commission plan nuance and customization
  • Flexibility in approval workflows
  • Flexibility in describing fields for end-users to more easily understand
  • Considerably decrease time of administering commission
  • Considerably decrease commission errors
It's very clean, clear, and easy to intuit. The only things I've had issues with they've either made improvements or are in the process of making improvements
Considerable improvement. Reps have transparency, and a sense of trust and confidence in what they're getting and why because of Spiff
The administrative burden is substantially lower in Spiff than with CaptivateIQ (we're actually using the two concurrently), resulting in fewer administrative errors in Spiff commissions and way less time managing commissions in Spiff.

Do you think Salesforce Spiff delivers good value for the price?

Yes

Are you happy with Salesforce Spiff's feature set?

Yes

Did Salesforce Spiff live up to sales and marketing promises?

Yes

Did implementation of Salesforce Spiff go as expected?

Yes

Would you buy Salesforce Spiff again?

Yes

Where you have many plan types, different currencies, complex plans, and many heads you're commissioning it's the most appropriate. We have north of a dozen types, 4 currencies, and over-engineered plans, and Spiff runs like a well-oiled machine

Salesforce Spiff Feature Ratings

Sales compensation plan creation
8
Complex sales crediting
10
Sales compensation process automation
9
Incentive auditing/regulation compliance
9
Sales compensation dashboards & forecasting
8
Incentive modeling
7
Agile incentive strategy
Not Rated
ICM mobile visibility
Not Rated