Overall Satisfaction with Splunk IT Service Intelligence (ITSI)
Splunk ITSI is being used by our clients across different projects and IT teams to manage the critical issues being reported by different application teams and timely resolution of those issues in order to ensure a smooth user experience for the end-users. Different IT teams are able to work on the different issues based on the defined priorities and parameters.
- User intuitive interface.
- A large array of options and customizations available for IT teams.
- Report extraction for different scenarios.
- Auto event detection and logging.
- In built mechanism for calculation of health scores of applications and deployments.
- Support for third-party tools and extensions needs improvement.
- Cost is somewhat higher.
- Overall improvement in business process agility.
- Improvement in compliance and risk management for critical applications.
Do you think Splunk IT Service Intelligence (ITSI) delivers good value for the price?
Are you happy with Splunk IT Service Intelligence (ITSI)'s feature set?
Did Splunk IT Service Intelligence (ITSI) live up to sales and marketing promises?
Did implementation of Splunk IT Service Intelligence (ITSI) go as expected?
Would you buy Splunk IT Service Intelligence (ITSI) again?