Sprinklr is the best enterprise level social management platform
July 18, 2019
Sprinklr is the best enterprise level social management platform
Modules Used
- Social Publishing & Engagement
- Social Listening
Overall Satisfaction with Sprinklr Modern Engagement (formerly Social + Messaging Suite)
Sprinklr Modern Engagement is being used by the social media teams at Deloitte Digital on consulting projects for various clients and their respective use cases. It helps to have a robust and scalable platform to manage all social media accounts from one place.
- Custom queues
- Lists and filtering
- Macros and automation
- Rule engine
- API access to platforms
- Facebook comments/shares
- LinkedIn inbound engagements
- Instagram inbound engagements
20 - They represent people all the way from analyst, to consultant, and on to architect.
- Workflow automation to save time.
- Asset storage and content creation within the platform to save time and resources.
We use Sprinklr Modern Engagement + Research together which helps us to get a unified view of conversation/sentiment on social media for our various brands. Using this platform we can store historical data, easily chart and visualize data and export into desired formats for further analysis.
Sprinklr has all the features and more integrated into one platform and with API access to all platforms and superior data visualization. Sprinklr is the best tool for enterprise-level clients.