Learn because its worth it
May 16, 2025

Learn because its worth it

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Social Publishing & Engagement

Overall Satisfaction with Sprinklr Social

My company uses Sprinklr Social to schedule posts, report results, social listening and benchmarking

Pros

  • Social Listening
  • KPI reporting
  • benchmarking

Cons

  • Presentations
  • UI
  • Learning Courses
  • Social KPI
  • Brand Health
  • Brand Sentiment
I love using Sprinklr Social, it is the best social tool I’ve ever used, but the learning curve is very high and there are enough support materials
Infinitely better and more resourceful

Do you think Sprinklr Social delivers good value for the price?

Not sure

Are you happy with Sprinklr Social's feature set?

Yes

Did Sprinklr Social live up to sales and marketing promises?

Yes

Did implementation of Sprinklr Social go as expected?

Yes

Would you buy Sprinklr Social again?

Yes

Very good tool for anything social. Social listening is excellent as well as for kpi reporting

Sprinklr Social Feature Ratings

6.8
Boolean keyword searches
8
Filtering out noise/spam
8
Sentiment analysis
6
Broad channel coverage
5
5.3
Content planning and scheduling
6
Audience targeting
7
Content optimization
3
Workflow management
5
7.0
Automated routing and prioritization
7
Customer interaction histories
7
Bulk actions
7
3.5
Lead generation
3
Content marketing
6
Paid media management
1
Campaigns and promotions
4
3.6
Twitter
9
Facebook
4
LinkedIn
2
Google+
2
Instagram
4
Pinterest
2
YouTube
2
7.3
Campaign success analytics
6
Real-time tracking
8
Competitor analysis
8
5.5
Role-based user permissions & privileges
5
Mobile access
6

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