Square 9 has been a great switch for us
September 27, 2023

Square 9 has been a great switch for us

Cory Hill | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Other

Overall Satisfaction with Square 9 Softworks

We primarily use Square 9 for document management across several departments. Having our documents archived in Square 9 allows us to respond to inquires much faster and with greater accuracy than dealing with paper records. We currently keeps some documents for 100 years. This has always created a burden when it comes to paper file storage within our offices. While we are still required to keep paper copies as a backup, we can do so offsite and can access the documents through Square 9 without needing to leave the desk.
  • Document Storage and Management
  • OCR
  • Active Directory Integration
  • Labeling within the software
  • Automatic Software Updates
  • OCR capabilities allow users to quickly and accurately index files without data errors from manually keying in data
  • Administrators can update users access through active directory without ever opening Square 9 and without generating accounts in yet another system
  • Users can find files needed without ever leaving their desk
Our experience with support has been very limited due to the software serving our needs with little need for contacting support!
Square 9 was a better fit for our organization due to the costs and features that it offers. With Square 9, we were able to get 3 years of licensing for about 1 year of the competitors licensing costs.

Square 9 is also much easier to manage and use on a day-to-day basis than DocuWare.

Do you think Square 9 Softworks delivers good value for the price?

Yes

Are you happy with Square 9 Softworks's feature set?

Yes

Did Square 9 Softworks live up to sales and marketing promises?

Yes

Did implementation of Square 9 Softworks go as expected?

Yes

Would you buy Square 9 Softworks again?

Yes

Square 9 is well suited for document management and storage. It helps us stay organized and the OCR capabilities help us quickly and accurately index our files.

We have not run into any scenarios where Square 9 has not been able to serve our needs. Compared to what we have used in the past, Square 9 has been great to work with.