Excellent Program for Invoices and Invoice Approval!
December 17, 2024

Excellent Program for Invoices and Invoice Approval!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

SmartSearch (legacy)

Overall Satisfaction with Square 9 Softworks

We use Square 9 Softworks to process all invoices that the company receives. We send them to admins to code and then they are sent on to managers for approval. Once the manager approves the invoice, then AP approves them for payment. I work in the accounts payable department so we make the final approval for payment.

Pros

  • searching things is easy
  • the ability to send to multiple people to review
  • files all of the invoice information

Cons

  • Square 9 Softworks has good days and has some bad days. It seems to get bogged down and IT has to go in there and make some improvements.
  • I wish there was an easier way to see the document history and what exactly people did.
  • it seems to have a lot of errors.
  • It catches errors made by admins.
  • Duplicates can be found easily by the system.
  • Saves a lot of time getting approvals.
It is important to have the appropriate approvals on all invoices that are being paid. Before we had Square 9 Softworks, we had to email each invoice to a manager, find out what the invoice was for, get approval, and then enter it in for payment. Now, we can enter it into Square 9 Softworks, put the invoice in a person's box, they code it, the manager gets it and approves it, then we pay it. It saves so much time! It also prevents the company from paying duplicate invoices.
Because I work in the accounts payable department, I deal with Square 9 Softworks every single day. Every process that I do requires that I use Square 9 Softworks. There are so many features that I think we aren't utilizing but it does have so much to offer. I love how it has key free indexing. It recognizes words and will enter them in for you. It helps to prevent errors from being entered in by other people.
Square 9 Softworks is very different from other software that I have used. It acts more of a file box than anything else.

Do you think Square 9 Softworks delivers good value for the price?

Yes

Are you happy with Square 9 Softworks's feature set?

Yes

Did Square 9 Softworks live up to sales and marketing promises?

Yes

Did implementation of Square 9 Softworks go as expected?

Yes

Would you buy Square 9 Softworks again?

Yes

I think it works great as our company's file box. It is easy to search for invoices. It is easy to enter invoices and get them approved. The only time I would say that it seems less appropriate is when we do inventory items, it doesn't seem to be able to take that information and transfer to another system.

Comments

  • Nick Fugaro | TrustRadius Reviewer
    Thanks for your review! We are glad to hear our platform has improved your AP processes. We appreciate your feedback.

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