Square 9 Softworks - efficiencies and automation
June 21, 2025

Square 9 Softworks - efficiencies and automation

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

SmartSearch (legacy)

Overall Satisfaction with Square 9 Softworks

We use Square 9 Softworks to automate our AP processes, manage our workflow digitally, and to leverage efficiencies within that process. Additionally, Square 9 Softworks has helped develop key interfaces for uploading into our ERP platforms.

Pros

  • Custom Workflows
  • Paperless Retention
  • Efficiencies Across Platforms

Cons

  • Support vs. Scripting
  • Pricing
  • Paperless Solutions
  • Efficiencies in Payables Processes
  • Knowledge of Support Staff
We have not directly compared time to value. We have, however, been able to decrease our AP employee count from five to two and a half thanks to the efficiencies we have been able to leverage.
We do not generally use the AI features yet, though we have great interest in deploying them. We have used custom built interfacing within Square 9 Softworks to leverage great data export capabilities and efficiencies within our main ERP software.

Do you think Square 9 Softworks delivers good value for the price?

Yes

Are you happy with Square 9 Softworks's feature set?

Yes

Did Square 9 Softworks live up to sales and marketing promises?

Yes

Did implementation of Square 9 Softworks go as expected?

Yes

Would you buy Square 9 Softworks again?

Yes

Square 9 Softworks is well suited for unique needs within companies. We have built, renovated, and optimized custom workflows within our archives, designed highly specific interfaces with our ERP platform, and Square 9 Softworks has answered the bell through it all.

Comments

  • Nick Fugaro | TrustRadius Reviewer
    Thanks for your review We are glad to hear our platform has automated your AP processes. We appreciate your feedback.

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