Overall Satisfaction with StackAdapt
StackAdapt is used by our entire organization. We use it for retargeting advertising for ourselves and for clients.
- Outstanding customer service - highly responsive.
- Open to customer innovation - we have submitted multiple feature suggestions and seen them implemented - even new lines of business.
- Simple to use interface - anyone comfortable with modern SaaS apps will have no problem using it.
- Lack of highly refined targeting for job titles and geographies
- No list-based retargeting
- No option to hit specific domains individually without jerryrigging it
- We have seen positive ROI from our ads.
- In working with support, we have received custom guidance to reduce our cost per engagement.
- We have seen substantial ROI from our custom development against the StackAdapt platform.