StackAdapt: Great Service, Positive ROI, and Great Partnerhttps://www.trustradius.com/ad-serving-retargetingStackAdaptUnspecified9.6171012018-10-05T17:56:38.038Z
October 05, 2018
StackAdapt: Great Service, Positive ROI, and Great Partner
Score 10 out of 101
Overall Satisfaction with StackAdapt
StackAdapt is used by our entire organization. We use it for retargeting advertising for ourselves and for clients.
- Outstanding customer service - highly responsive.
- Open to customer innovation - we have submitted multiple feature suggestions and seen them implemented - even new lines of business.
- Simple to use interface - anyone comfortable with modern SaaS apps will have no problem using it.
- Lack of highly refined targeting for job titles and geographies
- No list-based retargeting
- No option to hit specific domains individually without jerryrigging it
- We have seen positive ROI from our ads.
- In working with support, we have received custom guidance to reduce our cost per engagement.
- We have seen substantial ROI from our custom development against the StackAdapt platform.