Overall Satisfaction with Submittable
It helps to formalize the process of charitable funding requests and provides tangible data that we can easily understand and work with. It helps eliminate a lot of manual work as well. Before we used Submittable, we would get all kinds of requests and would have to do a lot of leg work to ensure everyone met eligibility requirements. We would also have to email back and forth asking for specific documents that we needed. Now, everything is pretty much handled by the application, including eligibility (for the most part -- we do have to do our due diligence to ensure those who have applied fit the requirements, but we have a lot fewer applicants that are not aware of our requirements).
- Budgeting
- Application process
- Communication
- Reviews
- Customizability
- Labels
- Images on signatures in email responses come out weird (and not the right size)
- Formalized process
- Overall time savings
- Improved applicant experience
It has taken away more of the human touch with communication, like in the initial periods of application, but that isn't necessarily a bad thing. Before it was very subjective, and this way makes it more objective -- it could be problematic with just winging it. At least this way, we can really compare and contrast applications and accurately weigh scores for it instead of "Yes" or "No".
We were only really able to use SharePoint for sharing documents amongst the Board members. We never really dove deep into utilizing forms because there were so many documents that we needed. Instead, we had everyone email statements/purposes, funds requested, and relevant documentation. I don't think it really stacks up against Submittable.
Do you think Submittable delivers good value for the price?
Yes
Are you happy with Submittable's feature set?
Yes
Did Submittable live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Submittable go as expected?
Yes
Would you buy Submittable again?
Yes