Submittable is a great tool for organization collecting applications/forms/submissions!
September 09, 2022

Submittable is a great tool for organization collecting applications/forms/submissions!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Submittable

Submittable allows us to build and collect applications and forms for our grant programs. We had previously used a different online software, but Submittable works much better for our needs. We have a lot of options to build forms with branching logic and different types of fields. We can also pull reports that help us analyze our programs.
  • You can really do a lot within the form options—eligibility questionnaires, all kinds of fields for applicants as well as staff, and additional questionnaires you can add to a submission after.
  • There are pretty good options for reviewing submissions (i.e. literally adding scores), labeling, and filtering, to help us stay organized.
  • While Submittable has a convenient messaging tool built in to submissions, these messages often go to users' spam folders or their "Other"/"Promotions" tabs. This is not Submittable's fault, of course, but is just a thing that happens.
  • Customer support can sometimes be a bit slow to respond.
  • I do think the applicant experience has improved. Submittable is used by many organizations, so it's nice for people to have all their submissions in one place.
  • As an organization, we are also able to be more efficient than before with Submittable.
Submittable is easy to use, in my opinion. Though I will say that sometimes the menu options are not intuitive. For example, there are message templates that we use. These are under a tab called "Configurations," which still just doesn't make sense to me.
I'm not sure where Submittable has helped us build stronger relationships with grantees. I think communication is a way to build trust, and we usually use direct emails for that, rather than Submittable.
Submittable is quicker, more up-to-date, intuitive, and responsive than Foundant. Switching platforms has been a vast improvement.

Do you think Submittable delivers good value for the price?


Are you happy with Submittable's feature set?


Did Submittable live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Submittable go as expected?

I wasn't involved with the implementation phase

Would you buy Submittable again?


I would recommend Submittable to any organization collecting submissions, forms, or applications from artists. I'm sure there are many other use cases, but they seem to have been built initially for this purpose. If you want to do a quick and dirty survey, Submittable probably isn't the right tool for you. The interface is not as contemporary as other tools like Airtable, and it can take a bit longer to use their drag and drop when building out forms.