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Submitting to Submittable.
September 13, 2022

Submitting to Submittable.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Submittable

We use Submittable for grant applications and reviews. We plan to use it for grant management, but we still are working out the logistics and administration of that function. We've used the reporting functions to categorize grantees, but since we are a new initiative, we need to build the process better for future utilization. The initiative is equity-focused, and we are thinking of the accessibility and access issues for our audience, building alternate ways of answering questions. We included a budget and chart information in the application, which were less useful since the data can not be interpreted within the Submittable system.
  • Different ways to submit answers.
  • Basic reports on applicants.
  • Portable is accessible to most of our targeted audience.
  • Familiarity of the portal and its usage by audience and reviewers.
  • Reviewer system allows submitted answers to be natively reviewed.
  • Added features that do not incorporate into internal data analysis (aforementioned charts).
  • Accessibility to lower income/non-native English speakers.
  • Cost/transparency in pricing.
  • Integration with other apps is missing.
  • Ease of set-up for start up.
  • Fast time between concept to launch.
  • Familiarity of audiences.
Again, Submittable is familiar to me and to many within the industry - how to use it both as an applicant and as a developer. We tested the application with users on mobile phones, pads, and desktops, and it works on all platforms reasonably well. For those who are new to the process and online applications, the platform is intimidating and does discourage participation from certain generations, those who have not had formal education with computers, and non-native English speakers. In terms of review, the review process is quite functional, with multi-layered reviews, rubrics, and weighted scales. The reporting is more complex, as there is tension between what is easy for the applicant and what is typical for data collection.
Yes and no. As I stated before, there are communities that we hoped to target but did not apply because of the intimidation and technical support needed to use Submittable. I'm not sure if this is Submittable or on all online platforms. I do believe that increased design and more flexibility with User Interface would allow for different engagement. Also, the lack of transparency for how components are priced is not equitable practice. Providing a discounted price without sharing what is standard across the board continues to violate essential values of equity.
We used SlideRoom for ease of development and quick turnaround time. We didn't have much time to launch the program, so we went with something that was familiar to many.

Do you think Submittable delivers good value for the price?

Not sure

Are you happy with Submittable's feature set?

Yes

Did Submittable live up to sales and marketing promises?

Yes

Did implementation of Submittable go as expected?

Yes

Would you buy Submittable again?

Yes

For basic submissions to highly educated audiences and for large numbers of applicants, this works. In terms of reporting and access, I'd appreciate functionality that could visualize the report or easier integration with other apps that could do that. Submittable has the benefit of familiarity within non-profit arts industries, so many users accept it/its flaws as standard.