SugarCRM - The Mobile CRM Answer
Software Version
Sugar Professional
Modules Used
- Accounts
- Contacts
- Notes
- Custom
Overall Satisfaction with SugarCRM
We utilize SugarCRM to track our leads and customers. It is being used across the whole organization (sales, marketing, support, etc)
It allows us to keep all data under one roof instead of having to use multiple software pieces to do this.
- SugarCRM delivers a full project management solution combined with the sales management, marketing automation, and customer support used by employees to manage customer-centric activities.
- SugarCRM allows you to access client information from your tablet or smartphone and also lets you add info in real time.
- SugarCRM features a great customization studio as it allows its users to integrate with the existing CRM products with ease.
- SugarCRM's lack of good integration with Outlook for e-mails is a major flaw.
- Having the ability to have a desktop application would open the market to more companies who like the best of both worlds.
- The minimum user count of 10 is definitely a drawback for those smaller companies.
- SugarCRM has allowed us to have sales rep across the country keep up to date with our leads and customers
Act! is not as customizable as SugarCRM, nor does the mobile app works as well as SugarCRM