Partner's view of SugarCRM
Software Version
Sugar Enterprise
Modules Used
- Accounts
- Contacts
- Leads
Overall Satisfaction with SugarCRM
Our entire organization uses SugarCRM. We utilize Marketing Automation, Leads, Opportunities, Contracts, Quotes, Projects. It provides us with the ability to have single tool to view all information as it pertains to each touch point we have with our current and prospective customers.
- Account Managment
- Integration with many 3rd party tools such as Marketo and Act-On
- Choice of deployment; On-premise or On-Demand
- Documentation is functional but it is not great
- Updates to the product are not earth shattering
- Better customer service
- Better project managment
- Faster lead conversion
I work for a SugarCRM partner and compete against Salesforce, MS Dynamics. We chose to become a SugarCRM partner because of the open nature of their software stack. Nothing is hidden from users or partners. We have full access to the source-code and can make any time of modification that we see fit to meet our business needs.
Sugar Sell (SugarCRM) Feature Ratings
Integrating SugarCRM
- Marketo
- HubSpot
- Fitbit
Bi-directional synchronization between Sugar and Marketo/HubSpot
Sleep and Step synchronization between Fitbit and Sugar
Sleep and Step synchronization between Fitbit and Sugar
- Twillio
- File import/export
- API (e.g. SOAP or REST)
- Javascript widgets
- ETL tools
- AppExchange or similar marketplace
SugarOutfitters