An integrated total learning solution - SumTotal
Anonymous | TrustRadius Reviewer
Updated September 28, 2019

An integrated total learning solution - SumTotal

Score 9 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • SumTotal Learning Management

Overall Satisfaction with SumTotal Core Platform (formerly elixHR)

SumTotal Learn is used by the entire organization and also to help with SumTotal implementations. SumTotal Learn is the only corporate learning management application that links both skills and competencies. It has gamification features in-built which stimulates the users to learn more by themselves. It addresses learner engagement, social learning and extended enterprise learning (through marketplace) as well. I like all the advanced features in this application and would highly recommend this for all industries especially for Life Sciences. We get great support from SumTotal support team as well as from the community.
  • Enterprise Search - which is a global search where you can search and filter the courses, people, navigation links, reports, etc. This can also be customized based on the organizations' needs
  • Administration - Administration / Configurations available for Administrators and Managers are highly commendable. It has help manual as well to refer in case if we stuck somewhere. It reduces the efforts to reach out to support team or SumTotal technical team. This can be customized, meaning, the permissions and restrictions can be customized based on the security role.
  • Gamification - Awards & Ba and the leader board are the stimuli for the learners. This helps improving self-motivated learning.
  • "Self" Tab for the user profile is very impressive. It has the users' profile, learning widgets, leader board, reports, etc.
  • "My Team" Tab almost manages the entire team's learning activities and the levels, etc
  • "Library" Tab helps accessing the entire catalog with advanced filters
  • Reports and Analytics help the organization to analyse the overall performance.
  • The application can be integrated with other 3rd party applications such as Work Day, Enterprise Document Management System, Collaboration tools, UI Framework such as Drupal, etc.
  • Complies with all standards for Life Science Industry and in compliance with GDPR regulations as well
  • Using Library Tab and Learning link (under Self Tab) are always confusing, sometimes we miss the track
  • License cost is comparatively high
  • Its a SaaS product and could not be customized to the level organization wants
  • The return on investment is high compared to other products in the market. It offers many advanced features including mobile learning, gamification, etc.
  • It meets most of the key learning objectives in the organization
  • SumTotal support is highly commendable and they are always extra-careful about meeting the clients' needs
- Value for money (high ROI)
- Advanced features and continuous improvement
- Extensive search, filters, reports
- Customer support post-implementation
- Gamification, Mobile Learning, Social Learning, Extended Enterprise Learning, Content access from Skillsoft, Reports with analytics
- Advanced user management, custom dashboard for the users
- Custom theme and widget selection based on user's needs
- SumTotal Learn can be part of the entire suite as well which includes succession, recruitment, performance, compensation, etc. This will ease the administration tasks for the organization.
I am supporting SumTotal Learn because I have been using the product since 2015 as a user and as an implementation consultant. The application provides the overall learning solutions to large organizations. It is in compliance with GDPR, CFR 11, and other regulatory requirements hence suitable for industries having mandatory compliance requirements. From value for money to customer support, SumTotal earns good credits for its performance, features, etc.

Do you think SumTotal Talent Development delivers good value for the price?


Are you happy with SumTotal Talent Development's feature set?


Did SumTotal Talent Development live up to sales and marketing promises?


Did implementation of SumTotal Talent Development go as expected?


Would you buy SumTotal Talent Development again?


SumTotal Learn is well-suited for Life Science industries (based on my experience) from the compliance perspective and also in dealing with GxP document management. It has GDPR regulations as well hence can be used in EU regions as well.
If the organization is small or medium-sized, then the license and implementation cost would be slightly high. However we get the value for the investment.

Using SumTotal Core Platform (formerly elixHR)

280000 - All departments including corporate functions, technology, support services
100 - No technical skills required. Techno-functional skills, application support process knowledge, ticket management system skills
  • large organization having complete OUs across the globe
  • Return on Investment
  • Need an integrated high-technology mobility solution
  • Gamification through Leader Board
  • Migration of all learning credentials to SumTotal with minimal loss of historical data records
  • Integration with other content providers
  • Cross-skill Training
  • Extended Enterprise Learning - for contents and expert advise
  • xAPI usage
It is already a proven, well-established and a successful implementation, hence would like to continue with SumTotal.