SupRemo: Streamlined Remote Desktop Management
November 01, 2023

SupRemo: Streamlined Remote Desktop Management

Riccardo Zambon | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with SupRemo

SupRemo is a versatile tool used in organizations to facilitate remote computer access, support, and management. In an organizational context, SupRemo serves as a crucial solution for various purposes. IT support teams rely on it to troubleshoot technical issues, apply software updates, and maintain systems across the organization. The software's secure remote control capabilities allow support personnel to take control of remote computers, diagnose problems, and provide timely solutions, reducing downtime and improving operational efficiency.
  • Remote IT Support
  • Training and Onboarding
  • Collaborative Work
  • App for Android
  • App for IOS
  • Webclient
  • Cost Savings
  • Improved Productivity
  • Efficient Training
SupRemo and AnyDesk are both remote desktop software solutions, and they share many common features and capabilities. The choice between SupRemo and AnyDesk depends on your organization's specific needs and priorities. If you prioritize a user-friendly interface and robust security features, SupRemo might be the better option.

Do you think SupRemo delivers good value for the price?

Yes

Are you happy with SupRemo's feature set?

Yes

Did SupRemo live up to sales and marketing promises?

Yes

Did implementation of SupRemo go as expected?

Yes

Would you buy SupRemo again?

Yes

SupRemo is well-suited for scenarios such as remote IT support, collaborative work, and training. It excels when IT teams need to troubleshoot and resolve technical issues on remote computers, as it allows for efficient, real-time control and support. In collaborative work, SupRemo enables multiple users to work on a shared computer simultaneously, making it valuable for project collaborations. Remote training sessions also benefit from SupRemo's capabilities, ensuring effective onboarding and skill development for remote or geographically dispersed teams.However, SupRemo may be less appropriate for extremely sensitive or highly regulated environments, as it requires careful configuration to maintain strict security standards. Additionally, it might not be the best choice for organizations with limited bandwidth or unreliable internet connections, which could hinder the performance of remote sessions.

SupRemo Feature Ratings

Screen sharing
9
File transfer
7
Instant message
8
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
7
Initiate remote control from mobile
6
Remote management of servers & workstations
7
Remote Active Directory® management
Not Rated
Centralized management dashboard
Not Rated
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
6