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SupRemo

SupRemo

Overview

What is SupRemo?

Supremo Remote Desktop by Nanosystems S.r.l., is presented as a lightweight, multi-platform remote desktop software for Windows, macOS, and mobile on Android and iOS.

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Recent Reviews

TrustRadius Insights

Supremo has gained recognition for its ability to provide efficient remote technical support, ensuring client satisfaction. Users have …
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Reviewer Pros & Cons

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Pricing

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Solo

€ 11.00

On Premise
per month (billed quarterly) 1 active connection

Business

starting at € 19.67

On Premise
per month (billed quarterly) starting with 3 active connection

Professional

from € 42.67

On Premise
per month (billed quarterly) starting with 3 active connection

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.supremocontrol.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $5 per month
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Product Details

What is SupRemo?

Supremo Remote Desktop by Nanosystems S.r.l., is presented as a lightweight, multi-platform remote desktop software for Windows, macOS, and mobile on Android and iOS.

SupRemo Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Supremo Remote Desktop by Nanosystems S.r.l., is presented as a lightweight, multi-platform remote desktop software for Windows, macOS, and mobile on Android and iOS.

SupRemo starts at $5.

Iperius Remote, TeamViewer, and AnyDesk are common alternatives for SupRemo.

The most common users of SupRemo are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(1)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Supremo has gained recognition for its ability to provide efficient remote technical support, ensuring client satisfaction. Users have found it to be a helpful tool that allows them to connect to virtual servers and manage computers remotely, effectively resolving issues and providing control over PCs. The software's capabilities in connecting to other computers remotely have been praised by users who have utilized it for various purposes such as learning programming, assisting colleagues, and troubleshooting computer-related problems. Its fast performance and the ability to enable local users to monitor remote activities have also been commended. Supremo users report significant improvements in work efficiency as they can quickly connect to clients or coworkers' screens and address any issues that arise. The tool's affordability is an added advantage, offering an accessible solution for resolving different types of computer problems without delays or high costs.

Supremo has particularly proven valuable for users requiring assistance with virus removal or troubleshooting, as it allows technicians to remotely access and manipulate their computers. The convenience of connecting quickly with any user without leaving the workplace has provided a seamless experience for offering explanations, conducting meetings, and solving problems remotely. Its ease of use and facilitation of remote connections and screen sharing make Supremo a valuable asset for both receiving and providing help. Organizations find Supremo essential for troubleshooting, maintenance, file transfer, and remote support. It has played a vital role in facilitating data transfer, remote access, and support on a global scale, allowing direct intervention and control of IT systems for customers worldwide. For organizations with employees located outside the office, Supremo enables efficient problem-solving and assistance. The software's easy setup and affordability compared to alternatives make it a versatile solution for various organizational contexts requiring remote computer access, support, and management.

Reliable and Secure Tool: Many users have found Supremo to be a reliable and secure tool for their remote connection needs. They appreciate the peace of mind that comes with knowing their connections are secure, thanks to Supremo's unique ID and password system.

Excellent Technical Support: Several reviewers have praised Supremo for its excellent technical support. Users appreciate the prompt assistance they receive when encountering any issues or needing help with the software. The availability of knowledgeable support staff has helped users quickly resolve any concerns and enhance their overall experience with Supremo.

Free Plan with Customization Options: A significant number of users have expressed satisfaction with Supremo's free plan, which offers personal use options along with customization features allowing them to incorporate their company image. This flexibility provides value to users who can utilize Supremo without incurring additional costs while still maintaining a professional appearance.

User-Friendly Mobile Version: Some users have mentioned that the mobile version of Supremo is not as user-friendly compared to the desktop version. They have found it difficult to navigate and use efficiently on their mobile devices, leading to a less satisfactory user experience.

Interruptions and Connection Problems: Several reviewers have reported experiencing frequent interruptions and connection problems when using Supremo's screen sharing feature remotely. This issue tends to arise, especially when the internet connection is unstable or weak, causing frustration and hindering productivity during remote collaborations.

Quick Deactivation of Screen Connections: Some users have expressed dissatisfaction with how quickly the screen connections in Supremo are deactivated. This can disrupt workflow continuity, making it challenging for users to effectively utilize the tool for longer periods. They feel that this limitation interrupts their work process and reduces overall efficiency.

Users highly recommend Supremo for remote desktop control due to its exceptional ease of use and effectiveness. They appreciate its affordable pricing and the ability to connect multiple screens effortlessly. Many users have praised its user-friendly interface and reliable performance. However, it is worth mentioning that a few users have experienced occasional lag issues, although this seems to be a minor drawback compared to its overall benefits. It is important to note that these recommendations are based on a range of user experiences and individual results may vary.

Reviews

(1-1 of 1)
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Riccardo Zambon | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SupRemo is a versatile tool used in organizations to facilitate remote computer access, support, and management. In an organizational context, SupRemo serves as a crucial solution for various purposes. IT support teams rely on it to troubleshoot technical issues, apply software updates, and maintain systems across the organization. The software's secure remote control capabilities allow support personnel to take control of remote computers, diagnose problems, and provide timely solutions, reducing downtime and improving operational efficiency.
  • Remote IT Support
  • Training and Onboarding
  • Collaborative Work
  • App for Android
  • App for IOS
  • Webclient
SupRemo is well-suited for scenarios such as remote IT support, collaborative work, and training. It excels when IT teams need to troubleshoot and resolve technical issues on remote computers, as it allows for efficient, real-time control and support. In collaborative work, SupRemo enables multiple users to work on a shared computer simultaneously, making it valuable for project collaborations. Remote training sessions also benefit from SupRemo's capabilities, ensuring effective onboarding and skill development for remote or geographically dispersed teams.However, SupRemo may be less appropriate for extremely sensitive or highly regulated environments, as it requires careful configuration to maintain strict security standards. Additionally, it might not be the best choice for organizations with limited bandwidth or unreliable internet connections, which could hinder the performance of remote sessions.
Remote Administration (14)
35.714285714285715%
3.6
Screen sharing
90%
9.0
File transfer
70%
7.0
Instant message
80%
8.0
Secure remote access with Smart Card authentication
N/A
N/A
Access to sleeping/powered-off computers
N/A
N/A
Over-the-Internet remote session
70%
7.0
Initiate remote control from mobile
60%
6.0
Remote management of servers & workstations
70%
7.0
Remote Active Directory® management
N/A
N/A
Centralized management dashboard
N/A
N/A
Session record
N/A
N/A
Annotations
N/A
N/A
Monitoring and Alerts
N/A
N/A
Multi-platform remote control
60%
6.0
  • Cost Savings
  • Improved Productivity
  • Efficient Training
SupRemo and AnyDesk are both remote desktop software solutions, and they share many common features and capabilities. The choice between SupRemo and AnyDesk depends on your organization's specific needs and priorities. If you prioritize a user-friendly interface and robust security features, SupRemo might be the better option.
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