SurePayroll works well for SMB
Daniel Lieber | TrustRadius Reviewer
August 01, 2018

SurePayroll works well for SMB

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SurePayroll

SurePayroll is our payroll service. We use it to process payroll for all of our employees (W-2) and payments to our recurring contractors (1099). The service is very automated and allows us to process payroll in a few minutes at an affordable price point that beats everyone else in the market. We do not use their 401(k) services and outsource that to another firm. They also process quarterly and year-end payroll related filings.
  • Process payroll quickly. The interface works well and is quite consistent.
  • Accept responsibility for occasional, rare errors. When we've had issues with the tax services, they have had direct discussions with the taxing authorities and resolved the issue without us having to get further involved or pay penalties.
  • Allow for additional payment types. We have S-corp health insurance and they accommodate the payments well for tax purposes.
  • The interface could use more permanent recurring payment types (e.g. S-corp health insurance)
  • The cost benefit is obvious - to not have to deal with payroll tax filings or related activities is well worth the price.
SurePayroll works really well if the employees are willing to do direct deposit and the company is willing to outsource payroll entirely. If manual checks are involved, it works ok, but requires coordination. If international employees are involved, it gets tricky.

Using SurePayroll

1 - Personnel/Payroll
1 - Understanding payment types, business payments to employees and contractors, understanding letters from taxing authorities
  • Payroll/Contractor payments
  • It has reduced our check-writing for contractors and employees to zero!
  • We could use more integration with our 401(k) provider (ADP)
The service works well and the price is worth it.