Item: Symantec Endpoint Security
Rating: 8
Author: Erik Hall

Use Cases and Deployment Scope

Symantec Endpoint Protection is used as an MFA (multi-factor authentication) required by our credit card company, Key Bank. They forwarded the link to it to us and we have to use it to access our account online. We use it every time we log in to our account, without it, we can't access anything. Statements, changes to cards like limits, etc., adding cards to the account, anything we need to do requires us to use it as part of our login protocol.

Pros and Cons

Keeps unwanted people out.
Restricts access to these particular financial records.
Provides additional security features to the login process.
Adds an additional layer of security, which adds a layer of comfort in feeling secure.

Allowing a single user to have multiple occurrences for multiple devices.
Communicating when the app on a cell phone has been updated (just so you are aware that it has been done).
It might be a nice feature to automatically shut itself down when the security code has been successfully entered.

Return on Investment

We are end users, required to use it by our credit card provider.
Gives peace of mind that we are secure.

Alternatives Considered

We didn't test any products and we didn't select it. We do use it as required by our credit card provider in order to access our account online. From my standpoint, it is extremely easy to use. It was an app that I downloaded on my phone and it seems like it was set up and working in a matter of minutes.

Other Software Used

Microsoft Office 365, Epicor Eclipse, Bluebeam Revu

Likelihood to Recommend

I feel it works great as a form of multi-factor authentication. So you would use it to enter/access confidential information as part of the security protocol. First is your username, second is your password and this would provide the third. The security feature is a numeric (it may also allow alpha or some combination of alpha-numeric, but I don't know) coding. I would like to use it for our own security on our computers, but we are a small company and my understanding is that this is a fairly expensive product. I would say that this would not be a good fit as a security measure in a situation where you might have to access data quickly, such as in an emergency situation like hospitals, etc.

Symantec is a great MFA security product

Overall Satisfaction with Symantec Endpoint Protection