Syncfusion - exceptional customer technical support
Updated October 30, 2025

Syncfusion - exceptional customer technical support

Somnath Maji | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Syncfusion® Essential Studio®

We have been using Syncfusion for developing solution which requires a decent amount of data analysis and data visualization. In our case, having a modular structure, lightweight and UI centric development is crucial. We have already made the beta version and currently working towards the main solution. We are mainly using their asp.net core controls apart from some others.

Pros

  • Great documentation
  • Great support service
  • Good cross platform UI

Cons

  • Honestly nothing as such. When we use more functionalities, we may come across some.
  • In general, using Syncfusion has sped up the development process at least by 20%.
  • The time saving by efficient support service is particularly impressive.
Very user friendly. Strong documentation
The products mentioned are not really in the same category as Syncfusion. As far similar type of products are concerned, we haven't used others. We have evaluated for sometime but did not use. The main reason was the support service.

Do you think Syncfusion® Essential Studio® delivers good value for the price?

Yes

Are you happy with Syncfusion® Essential Studio®'s feature set?

Yes

Did Syncfusion® Essential Studio® live up to sales and marketing promises?

Yes

Did implementation of Syncfusion® Essential Studio® go as expected?

Yes

Would you buy Syncfusion® Essential Studio® again?

Yes

The UI components are quite impressive and any product / solution where UI is important is served perfectly well by Syncfusion. You may need to tweak to your need but the basic default versions are quite workable too.

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