Experienced user
November 23, 2021

Experienced user

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Syndigo Content Experience Hub

We currently Syndigo to various retailers and distributors. Syndigo serves as a single point of entry and helps manage the amount of customization required for each customer. We also syndicate GDSN information to customers that require this. Syndigo helps us address data quality by providing auto notification of content that doesn't meet standards. We have also evaluated syndigo for digital shelf analytics.

Pros

  • Easy set up.
  • Efficient content syndication.
  • Identify content that doesn't meet standards or has quality issues.

Cons

  • Digital shelf analytics can provide more detail.
  • No cross reference record.
  • Unexplained errors causing syndication issues.
  • Syndication.
  • Digital asset management.
  • Data accuracy.
  • Increased speed to market.
  • Increased breadth of products available online.
  • Improved content accuracy.
Similar offering to Salsify. I think Salsify has better digital shelf analytics. I think both do a good job rating overall content health at the SKU level. I think Syndigo has a more integrated API into various retailers and distributors. Both are quick and easy to set up and use. Syndigo does not have cross-reference ability.

Do you think Syndigo Content Experience Hub delivers good value for the price?

Yes

Are you happy with Syndigo Content Experience Hub's feature set?

Yes

Did Syndigo Content Experience Hub live up to sales and marketing promises?

No

Did implementation of Syndigo Content Experience Hub go as expected?

Yes

Would you buy Syndigo Content Experience Hub again?

Yes

Well suited for quick setup and ease of use. Synidgo does not have the ability to maintain cross-references such as family items, accessories, replacement parts, and collections. Implementing and maintaining custom taxonomies is challenging and time-consuming, I prefer using an in-house PIM. Syndigo does have the ability to identify discrepancies that do not meet standards.

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