Gets the job done, but you can do better
February 19, 2016

Gets the job done, but you can do better

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

Sysomos Expian (legacy)

Overall Satisfaction with Sysomos Expion

I use Sysomos Expion to moderate and schedule a clients' social content. It is used by the department I work in for one client. The application allows me to moderate the numerous social pages in one place across Facebook, Twitter, and Google +. The feed within the app updates as content comes in from fans and followers, allowing us to address them.
  • You can publish the same message to multiple platforms.
  • Moderating comments is in one feed.
  • Interface is slow.
  • Resource hog on computer.
  • Live feed isn't live. It is always on a delay.
2 - Community Management
  • Moderating and scheduling is easy when it works
  • Wish there was a mobile app
Expion is just bland compared to the other applications. It is functional but it doesn't look polished. It is like your second choice. It could be better, but it works in the now for what I am doing.
It is easy to schedule content, but the API breaks for no reason. This causes content to not publish or publish without photos.

Meltwater Social Feature Ratings

Using Sysomos Expion

2 - Social media moderation and content scheduling. If you can use Facebook, you can use Expion.
  • Moderation
  • Scheduling
  • Word Clouds for content planning
There are better applications available on the market that are more polished.