Item: Tableau Desktop
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Tableau Desktop has been used in the entire organization. It is a very important tool to create concise and clear visualizations. I was able to get started on using it right away with minimal initial training. Tableau Desktop is an intuitive tool, doesn't require coding and the users can become proficient in a short period of time.

Pros and Cons

The learning curve is minimal.
Easy to use and very intuitive.
Tableau provides good quality online help.

The dashboards alignment can sometimes become a challenge.
It doesn't have the donuts/ the ring as a native visualization format.
Sometimes is difficult when dealing with dates calculations.

Return on Investment

It helped various organizations to improve productivity over time.
It helped various departments to understand the importance of quick and accurate data reporting.
It helped various departments with their day to day operations.

Alternatives Considered

Our organization needed a tool [to] calculate and report performance metrics. In the past we used Excel to do our dashboards. Excel is not user friendly when it comes to data visualization. It took us a long time to create the dashboards, calculations were not easy to use in Excel, and the quality of the dashboards were mediocre compared to what we were able to create using Tableau.

Key Insights

Do you think Tableau Desktop delivers good value for the price?

Yes

Are you happy with Tableau Desktop's feature set?

Yes

Did Tableau Desktop live up to sales and marketing promises?

Yes

Did implementation of Tableau Desktop go as expected?

Yes

Would you buy Tableau Desktop again?

Yes

Other Software Used

Advarra OnCore

Usability

Tableau Desktop was easy to learn how to use. It is an intuitive tool and I became proficient with it in a relatively short period of time. It has very good reporting capabilities, I was able to create nice dashboards and it has a lot of features you can choose from.

Support Rating

The Tableau Desktop support team is very responsive. When I have a question I usually open a ticket and they answer back within 24 hours. I communicate with them via email and when there is a more complicated issue we have an online session to clarify the problem or find the solution.

Likelihood to Recommend

Tableau visualizations should be used when an organization at any level tries to get performance metrics regarding a certain business area. Instead of using spreadsheets, Tableau gives the users the an overall and at-a-glance view of the business operations and information regarding different aspects for different areas of interest. Is is also gives the capability to view the data in real time. Tableau maybe less suited for very detailed data analysis.

Tableau Desktop - intuitive dashboards and ease of use

Overall Satisfaction with Tableau Desktop