Tableau Desktop Reviews

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
1453 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 101

Do you work for this company?

TrustRadius Top Rated for 2019

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-16 of 16)

David Fickes profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source

Support

9
I still haven't found something that stumped me for long. The company materials are first-rate and their seems to be a natural affinity among the professionals using the product. It seems there are many who want to help those that are following them onto the platform. I've never noticed any condescension to new users or obvious questions in the forums or my personal exchanges.
Read David Fickes's full review
Tim McClelland profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support

10
Anytime I have had a question or issue with Tableau, I have contacted my sales rep who has either provided the answer or put me in touch with support staff who are able to quickly provide a solution to my problem. I have always been satisfied after speaking with the Tableau staff.
Read Tim McClelland's full review
Paul Elson profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support

10
Support has been excellent we have no complaints we kept fully up-to-date with the status of any other issues and all of our issues have been resolved quickly. They have been proactive and came to us to find out whether there was anything we wanted them to do which is amazing.
Read Paul Elson's full review
No photo available
Score 9 out of 10
Vetted Review
Verified User
Review Source

Support

7
Account management seems to be a bit slow. Invoicing etc. takes a lot of effort from us, and makes it feel like this is not a product that is good for the entire enterprise. I have raised this and I am expecting different results in the future - good indication that this will happen.
Read this authenticated review
Jon Boeckenstedt profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support

10
The email and call support is exceptional; although I have had few problems, they are usually solved within an hour. In addition, Tableau has developed a large and knowledgeable community of users who help each other, and I find them to be among the best spokespeople for the software.
Read Jon Boeckenstedt's full review
No photo available
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support

10
We experienced good and fast response from the account manager, and Tableau employees are open and enthusiastic to answer questions on the technical forum.
Read this authenticated review
No photo available
Score 8 out of 10
Vetted Review
Verified User
Review Source

Support

8
My team has had a good experience so far with Tableau's support. They always responded in reasonable time frame. they always highlighted if a particular feature was not available in the version of Tableau we were using and recommended a later version where the feature was available. This saved us lot of R&D times, we would have put to figure things by ourselves.
Read this authenticated review

Feature Scorecard Summary

Pixel Perfect reports (97)
8.2
Customizable dashboards (115)
9.1
Report Formatting Templates (99)
7.7
Drill-down analysis (111)
8.5
Formatting capabilities (114)
8.4
Integration with R or other statistical packages (81)
7.7
Report sharing and collaboration (109)
8.2
Publish to Web (100)
8.7
Publish to PDF (102)
8.7
Report Versioning (73)
8.1
Report Delivery Scheduling (76)
8.5
Delivery to Remote Servers (31)
8.2
Pre-built visualization formats (heatmaps, scatter plots etc.) (105)
8.4
Location Analytics / Geographic Visualization (104)
8.6
Predictive Analytics (80)
7.6
Multi-User Support (named login) (93)
8.4
Role-Based Security Model (76)
8.2
Multiple Access Permission Levels (Create, Read, Delete) (83)
8.3
Single Sign-On (SSO) (33)
8.1
Responsive Design for Web Access (81)
8.3
Dedicated iOS Application (58)
7.7
Dedicated Android Application (51)
7.4
Dashboard / Report / Visualization Interactivity on Mobile (74)
8.3
REST API (26)
8.0
Javascript API (25)
7.7
iFrames (23)
7.1
Java API (22)
7.6
Themeable User Interface (UI) (24)
7.9
Customizable Platform (Open Source) (20)
7.3

About Tableau Desktop

Tableau Desktop aims to allow people to make data-driven decisions with confidence, by helping them answer questions more quickly, solve harder problems more easily, and uncover new insights more frequently.

The vendor says that with a couple of clicks, Tableau Desktop connects directly to hundreds of data sources, both on-premises or in the cloud, with the goal of making it easier to start analysis. Interactive dashboards, drag and drop functionality, and natural language queries help users of all skill levels quickly discover actionable insights, all from an intuitive and visual interface. Users can ask deeper questions by quickly building powerful calculations, adding trend lines and seeing statistical summaries, or clustering data to see relationships.

Tableau's goal is to help people and organizations become more data-driven. With an integrated platform that is strives to be easy to start and scale, Tableau aims to support the entire analytics journey, from data preparation, to deep analysis, to the shared insights that drive the business forward.


Tableau Desktop Competitors

IBM Cognos, SAP Lumira Discovery, Qlik Sense, Microsoft Power BI, MicroStrategy Analytics, SAP BusinessObjects Business Intelligence (BI) Platform

Pricing

Has featureFree Trial Available?Yes
Has featureFree or Freemium Version Available?Yes
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No

Free trials are available for both editions.

Tableau Desktop Technical Details

Deployment Types:On-premise
Operating Systems: Windows, Mac
Mobile Application:No