Overall Satisfaction with Tableau Online
Our entire organization uses tableau to pull data from our Google Analytics account as well as internal reports. We have created data spreads, graphs and charts to help us better visualize our sales, website engagement and customer service data. Tableau has become our source of truth for data across all platforms and departments so that we can more easily measure everything from campaigns to coupon usage and spend to sales of both individual items and product categories.
- Pulling in accurate data from multiple sources
- Opportunities to visualize data
- Multiple users with ease
- More options to customize views of data
- better mobile experience
- more plug ins for different tools
- Positive impact in clarity of data to make business decisions
- Positive impact with ease of use across the organization
- Positive impact in providing a source of data truth
Do you think Tableau Cloud delivers good value for the price?
Are you happy with Tableau Cloud's feature set?
Did Tableau Cloud live up to sales and marketing promises?
Did implementation of Tableau Cloud go as expected?
Would you buy Tableau Cloud again?
Online it is very easy to use and I think that it is very convenient that I can open it up in my browser from anywhere, on any device. However, the mobile experience is not the best, and not very easy to read for most reports. Charts are fine, but spreadsheets are not ideal for reading on mobile.
I have never had to use the support for Tableau online as we have internal support if anyone in the organization happens to run into issues in using the tool or trying to create reports, or pulling in the correct data. However our set up went smoothly so my rating is based solely on that experience.
I am probably very likely to recommend Tableau to a colleague or someone from an agency or outside organization we deal with who is looking to find a tool that will help them consolidate and visualize their data. Tableau is mostly user friendly, so it may not be for everyone, but great for those who are looking to be more data driven.