Salesforce didn't buy Tableau for no reason!
April 15, 2021
Salesforce didn't buy Tableau for no reason!
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Tableau Online
We majorly use Tableau Online to share live interactive dashboards with our clients containing insights of our SaaS service usage that they have signed up for. Using Tableau Desktop first, data is imported from our SaaS platform and dashboards are created according to what the client wants to be updated on in real-time without constantly nagging us to create manual data and share with them. Instead of creating our own analytics platform from the ground up, we leverage Tableau Online to share custom analytics dashboard with our clients.
- Features like Workbook-specific permissions help us control who in our client's team can do what with the Tableau Online resources that we share with them. We mostly assign to them the user role of a viewer or interactor based on the scenario.
- The Ask Data function really comes in handy as instead of wasting time using multiple filters, one can just write their query in simple English and get the results. Of course, it won't fulfill your every request, but it works ninety percent of the time.
- Overall, Tableau Online provides many robust account-based administrative functions. One of them is the ability to check each user's history and activity to prevent or diagnose data leaks.
- I feel that the interface is not as beautiful as other BI vendors out there. When one clicks on an interactive area to view the underlying data, the resultant data tables look very archaic and unappealing. Even the resultant dashboards are very uninspiring and lackluster in terms of aesthetic beauty. Like every other product and website nowadays, I think Tableau should adopt the philosophy of material design with bold colors.
- The interface can sometimes feel clunky and not the most responsive. Pop-ups or underlying data take time to display. Loading times can be improved a little as data and sources get more complicated.
- I understand that Tableau Desktop is the central hub to create reports and dashboards, and the online variant predominantly to share them with others. Still, some last-minute editing capabilities should be provided to Tableau Online.
- Based on the analytics that we provide to our clients using Tableau Online, they understand and realize the value that our product provides and thus helps us with renewals and cross-selling.
- Instead of focusing on the analytics engine, we get more time to work on our core offerings and make them better. Making sense of the data that come out of the usage of our platform is a very necessary aspect of our whole offering.
- We have saved a lot of time by not having to update data using offline tools like Excel. Our clients get the updated data automatically.
- Zoho Analytics (formerly Zoho Reports)
We selected Tableau Online as it was more easy to integrate it with our SaaS platform and get going in no time. It is much more intuitive, easy, and quick to create dashboards using Tableau than other competitors. Also the pricing provided by Tableau to us was very competitive and unbeatable.
Do you think Tableau Cloud delivers good value for the price?
Yes
Are you happy with Tableau Cloud's feature set?
Yes
Did Tableau Cloud live up to sales and marketing promises?
Yes
Did implementation of Tableau Cloud go as expected?
I wasn't involved with the implementation phase
Would you buy Tableau Cloud again?
Yes