June 10, 2021
Score 9 out of 10
Overall Satisfaction with TeamDesk
We are using TeamDesk to manage our client and case information across our entire firm. It helps us keep better track of all pending deadlines as well as allows for automated case status updates to our clients. The ability to customize everything has allowed us to manipulate the information to best suit our firm's specific needs.
- The ease of customization has been very helpful. As we use the system longer and decide what works for us and what needs changed, it's a matter of moments to be able to make any desired changes. Much more flexible than anything else we've used in the past.
- The customer service has been excellent. Any issues that have arisen have been quickly and fully addressed.
- We work with some large files so seeing the document storage capacity increased would be helpful.
- The per user cost is significantly lower than any prior option we have tried. The time spent getting things set up was time well spent for the overall long-term savings.
Do you think TeamDesk delivers good value for the price?
Are you happy with TeamDesk's feature set?
Did TeamDesk live up to sales and marketing promises?
Did implementation of TeamDesk go as expected?
Would you buy TeamDesk again?