An IT Tool no-one knows about and that would benefit many
December 09, 2021

An IT Tool no-one knows about and that would benefit many

Pierre Christophorov | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with TeamDesk

We use TeamDesk to: - manage the CRM (offers, invoices, contacts, ...) - automatize administrative tasks (by law we have to fill forms every month for the administration) - organize and track inspections and cleanings - manage internal stuff (meeting notes, expenses, holidays) - receive quality reviews from our customers Each person in the company sees the information he needs and gets email notices about what he needs to know, to validate and to do. Operators 'in the field' use the TeamDesk mobile application, which generates automatic reports with photos Customers have access to the database via our website (the connexion is real simple to do) to fill satisfaction surveys or to report issues.
  • Implementing an internal administrative business process (ex Supplier Invoice collection, validation, and payment)
  • Using third party APIs
  • Generating automatically documents and sending them to third parties
  • Sharing information within the company, or storing information in an efficient way
  • The interface is a bit oldish now - very efficient but not so nice
  • NoCode database - hence you can implement a new feature in minutes (really)
  • Quality of third party API connection capacity
  • Exceptional quality of the technical support Team
  • Reduction of administrative personnel costs
  • Automatization of low value added tasks
  • Speed up of several internal business processes (validations of some documents by several people in line)
Quickbase is a good product which I have been using for 5 years (powerful, nice interface) but - not so powerful as TeamDesk - started to move toward large companies (>50 people) - more expensive than TeamDesk Zoho was not as flexible as TeamDesk Caspio was not as powerful as TeamDesk

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Well suited for: - CRM (invoices, contact management, sending emails) - tracking inspections, visits, - generating administrative documents - building an IT tool where you do not know exactly what you want - as it is very easy to modify on the go - connecting lots of third-party APIs Not suited for companies with little information to manage per person (there is a per-user cost)

TeamDesk Feature Ratings

Platform User Management
Platform Scalability