Overall Satisfaction with TeamSupport
TeamSupport is used in our organization. It helps when we have products that need to be repaired or returned to us. It's a great way to help our customers know the updates on their units and when they should be receiving them back.
- I think the strengths TeamSupport has are all the features it has to offer. For example, it has groups and reports. These are very useful when working with customers.
- I don't particularly like when I'm adding in content I can't see everything I've just added. The information is cut off and only shows a portion of what I've just added.
- Makes things smoother/easier for returning products back to our customers.