TeamSupport Rocks!
Overall Satisfaction with TeamSupport
I was tasked with choosing and implementing a support ticket system for our company and after many demos and product reviews I decided TeamSupport was a good fit for us. I've received praise for my decision and personally been happy with it since day one. We use it internally, as well as with our external clients. Another huge benefit we can say TeamSupport has provided is accountability. TeamSupport helps us track and research our issues more efficiently, as well as provides us with a great data base of past issues to pull knowledge from.
Pros
- Very intuitive
- User friendly interface
- Great for collaboration
- Inventory tracking
- Reports / Auditing
Cons
- More reports
- Efficiency
- Accountability
Comments
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