Great Project Management Tool with Customizability You'll Love
August 16, 2019

Great Project Management Tool with Customizability You'll Love

Amber Callan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Teamwork Projects

At our company, we use Teamwork Projects to manage all of the tasks for our client accounts, personal tasks and internal tasks. It's being used across our whole organization and helps us keep our projects on-time with project templates, task logic and other project management features.

It serves as a hub for our client accounts as well, where we input client contact information, monthly reports, call notes, attachments sent over from the client. If you look in any of our Teamwork Projects for a client, you're able to see a full timeline of history and hard work which comes in handy if you need to go back to an older client account or need to justify anything with proof!

Pros

  • Project Features - Milestones, messages, time tracking, billing options, user options, notebooks, useful links, task lists, etc. - Teamwork has many features you can turn on or off for a project to customize it for easy use
  • Task Editing - Change the dates, recurring times, adding in dependents, etc. is all very easy when using Teamwork Projects
  • Customizability - From changing the colors to changing what's available on each project, Teamwork gives you the options to make projects very minimal or very complex.

Cons

  • Customizability can be overwhelming at first - If you're a new Teamwork Projects user, there is a bit of a learning curve to discover where everything is and how to customize your projects for best usage.
  • Overall, it keeps our team on track ensuring that all of our projects are on time and on budget, which definitely contributes to our retention rates.
  • It ensures that we're tracking time on billable tasks which contributes directly to our bottom line.
  • Teamwork Projects also helps us better forecast when a clients project can be completed (alongside the other work our team needs to accomplish) AND it helps us more accurately quote projects in the future because we have historical time tracking data saved.
I give it a 9 out of 10, because there is a bit of a learning curve when you first start using Teamwork Projects because there is a lot to learn & recognize where to find it.

They do offer a good range of tools that can be applied to every project - So say you're working on an internal project and don't need Milestones or Billing, you can shut those modules off. This can help simplify the interface for beginners.

Once you've had a few days in Teamwork Projects, I think it's a 10/10 usability. It's very easy to accomplish your tasks and keep track of what you're managing.
I personally have not needed to use the support team for Teamwork Projects so I don't really have a rating for this section.
Teamwork Projects does have some good help articles online for set-up and best practices, but after that I haven't found I had any questions to ask a support team. Unfortunately I couldn't leave this section as N/A, so I've judged the support articles I needed during set-up as a 10/10.
We used Basecamp for many years until about 2017. When Basecamp was getting upgraded from 2.0 to 3.0, I believe we found that we couldn't migrate our projects easily. So we started to look for new solutions and found that Teamwork Projects had much more customizability than Basecamp did at the time. We switched and never looked back. Teamwork gave us many more options and more customizability for a great price.
If you're looking for a robust project management software for your growing small business, my vote is for Teamwork Projects. It helps us manage our small business and our teams internally.

If you need advanced features, like KANBAN boards, GANTT charts, time tracking, billing, etc. in your project management tool, Teamwork is a great option.

I'm personally not sure how it would scale to larger companies where you would need to manage many schedules, just because I haven't experienced using Teamwork at such a scale.

Teamwork.com Feature Ratings

Project Management
10.0
Task Management
10
Gantt Charts
10
Document Management
10
Email integration
10
Mobile Access
Not Rated
Professional Services Automation
10.0
Integration with accounting software
10

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