Item: Teamwork.com
Rating: 10
Author: Nick Marsh

Use Cases and Deployment Scope

Our organization was introduced to Teamwork as a potential replacement for Microsoft Project about 6 months ago. Right away, the team was very interested in using the platform because it appeared to be much easier to use and more insightful. We immediately began testing it, and after only a few weeks we were able to roll the platform out to the whole company. Teamwork helps us keep track of project tasks big and small and drives continuous improvement initiatives.

Pros and Cons

Easy to use.
Inexpensive.

Reporting.
Interface design.

Return on Investment

Improved productivity.
Improved task and project management.

Alternatives Considered

Microsoft Project

Teamwork is everything Project Online should be. It's not straddled with legacy bloat like Microsoft Project, and it is designed from the group up to be a cloud SaaS platform, where MS Project has bolted on the web support and it doesn't offer the same streamlined experience that Teamwork provides. Also, Teamwork is significantly less expensive while also being easier to use. Teamwork beats MS Project hands down in all categories except large-enterprise scalability, but if we're being honest MS Project isn't exactly the best at that either.

Support Rating

Teamwork has world-class support. We discovered an issue with Teamwork's OneDrive integration, so we contacted support and they immediately took ownership of the problem and worked quickly to resolve it. It's night and day from other companies that outsource support or make you jump through many hoops to get to the people who are empowered to solve the problem. We sent one email, and the issue was immediately escalated to Teamwork's development team -- who reached out to let us know the fix would take a few days, but they were on it. Amazing.

Key Insights

Do you think Teamwork.com delivers good value for the price?

Yes

Are you happy with Teamwork.com's feature set?

Yes

Did Teamwork.com live up to sales and marketing promises?

Yes

Did implementation of Teamwork.com go as expected?

Yes

Would you buy Teamwork.com again?

Yes

Other Software Used

Microsoft Teams, Cisco Meraki MX Firewalls, Sophos Intercept X, Sophos XG Firewall, Vonage Enterprise

Likelihood to Recommend

We are a small organization and Teamwork is perfectly situated to serve a company our size. I can see where it might not be quite ready for a large enterprise - but for us, Teamwork lowers the bar to entry in the project management platform space because it is heaps easier to use than Microsoft Project, it doesn't require SharePoint, and it just works.

Project management
Resource time allocation.

Likelihood to Renew

Teamwork is a great software that just works!

Teamwork Makes The Dream Work

Overall Satisfaction with Teamwork Projects