Raisers Edge - from a Systems Analysts Perspective
May 19, 2016

Raisers Edge - from a Systems Analysts Perspective

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with The Raisers Edge

All employees across the entire organization use The Raisers Edge as a tool to manage our interactions with our donors. It helps us track and manage every touch point we have with our donors, from receiving donations to emails sent to donor stewardship. I'm not sure how we would function without it.
  • Ease of use - it's very easy to navigate in a constituent record.
  • Excellent security capabilities - can tier what users can and cannot do and see.
  • Its integration with other Blackbaud products (Luminate Online).
  • Amazing, incredibly knowledgeable support team - Love the chat function. Additionally, support goes WAY beyond just technical support. Blackbaud offers so many tools to assist in the success of their clients including blogs, webinars and podcasts available online and free of charge.
  • I think that the query tool can be improved.
  • The RODBA functionality could use a bit more documentation.
  • I'm sorry, I cannot provide those details, but it certainly helps us perform our daily functions and stay on point with our goals and objectives.
I think The Raisers Edge is very well suited for our smaller sized foundation and it helps us all stay on the same page with our data. Managing the system is very easy and the users are very quick to get up to speed and using the tool appropriately. There isn't a large learning curve for the average user and that's important in this field.

Using The Raisers Edge

It's literally one of the simplest systems I've ever had to manage.
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Configuration tasks are pretty straightfoward
  • Exports and Queries