Definitely one of the best
November 14, 2017
Definitely one of the best
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with The Raisers Edge
Raiser’s Edge is used by both the development and accounting departments at my organization. We use it to track, record, and report constituent giving, as well as event attendance and prospect information. The Raiser's Edge, in combination with Financial Edge, allows us to keep detailed financial records and generate detailed reports.
- The reporting functions in Raiser's Edge (both the canned and customizable reports) are very versatile and robust.
- The integration with Financial Edge allows for easy reconciliation between development and accounting.
- The administrative functions in Raiser's Edge make global changes, security changes and imports very simple.
- The default fillable fields in Raiser's Edge aren't, for the most part, customizable or removable. If you don't use a particular field in a donor record, for instance, you can't remove it for a more streamlined UI.
- Queries and export can be cumbersome for individuals who aren't especially computer savvy.
- I find particular issues with reporting of split gifts - issues that Blackbaud is aware of, but hasn't made any improvements upon in years.
- Simple, streamlined, batch gift entry has increased productivity.
- Canned reporting function allows individuals who aren't particularly computer savvy to generate their own reports fairly easily.
- Prospect management has become a lot easier and we're able to easily organize a lot of data (interests, deadlines, etc.) without several Excel spreadsheets.