Good tool, still needs some polishing
Anonymous | TrustRadius Reviewer
November 13, 2018

Good tool, still needs some polishing

Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ThoughtSpot

Searching is not as intuitive as the sales team made it seem. Even ThoughtSpot instructors had difficulty sometimes. This will be tough for untrained end-users.
We are embedding ThoughtSpot into our website. External customers (financial advisors) will be able to get a summary of how their retirement plan participants are doing as far as being on target to retire successfully from a pre-built pinboard. They can then modify or start a new search as they see fit. We use row-level security so people can only see data for their plan, and have pre-aggregated data with no row-level security so they can compare to the industry without seeing details of plans that are not theirs. We also use column-level security to hide things like an SSN column, or a formula to mask the SSN based on what group the user is in.
  • Very fast. The in-memory solution seems to respond very quickly.
  • Very easy to type something and get a nice visual with little effort.
  • Everything can be shared with other uses very easily.
  • Until the natural language search is available, an external customer with zero training is going to have some issues. Everyone is spoiled by searching the way we speak so that feature will be great when available.
  • Why can't I thumbs up/down an insight that was generated for me like I can when I run an analysis myself?
  • You constantly get popups about saving before losing changes. It would be nice if it only popped up when there was an actual change. For example, when I change something and then change it back, I shouldn't get a 'do you want to save' popup.
Too long, not nearly as intuitive as the sales team represents.
if you spend a lot of time setting up the data properly, it works well and is fast
ThoughtSpot works very well for AdHoc queries by users. In the past it was always a slow request process to IT to generate a specific report, and then lots of back and forth to get it adjusted.

I don't feel that it works really well for external customers who can't have any training. The searching isn't as intuitive as it seemed in the sales presentation. The natural language feature should help significantly with this.

ThoughtSpot Feature Ratings

Pixel Perfect reports
Not Rated
Customizable dashboards
8
Report Formatting Templates
7
Drill-down analysis
7
Formatting capabilities
8
Integration with R or other statistical packages
Not Rated
Report sharing and collaboration
8
Publish to Web
Not Rated
Publish to PDF
10
Report Versioning
Not Rated
Report Delivery Scheduling
Not Rated
Delivery to Remote Servers
Not Rated
Pre-built visualization formats (heatmaps, scatter plots etc.)
8
Location Analytics / Geographic Visualization
8
Predictive Analytics
4
Multi-User Support (named login)
10
Role-Based Security Model
10
Multiple Access Permission Levels (Create, Read, Delete)
7
Single Sign-On (SSO)
10
Responsive Design for Web Access
Not Rated
Dedicated iOS Application
Not Rated
Dedicated Android Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated
REST API
Not Rated
Javascript API
Not Rated
iFrames
Not Rated
Java API
Not Rated
Themeable User Interface (UI)
Not Rated
Customizable Platform (Open Source)
Not Rated