Good tool, still needs some polishing
November 13, 2018
Good tool, still needs some polishing
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with ThoughtSpot
We are embedding ThoughtSpot into our website. External customers (financial advisors) will be able to get a summary of how their retirement plan participants are doing as far as being on target to retire successfully from a pre-built pinboard. They can then modify or start a new search as they see fit. We use row-level security so people can only see data for their plan, and have pre-aggregated data with no row-level security so they can compare to the industry without seeing details of plans that are not theirs. We also use column-level security to hide things like an SSN column, or a formula to mask the SSN based on what group the user is in.
- Very fast. The in-memory solution seems to respond very quickly.
- Very easy to type something and get a nice visual with little effort.
- Everything can be shared with other uses very easily.
- Until the natural language search is available, an external customer with zero training is going to have some issues. Everyone is spoiled by searching the way we speak so that feature will be great when available.
- Why can't I thumbs up/down an insight that was generated for me like I can when I run an analysis myself?
- You constantly get popups about saving before losing changes. It would be nice if it only popped up when there was an actual change. For example, when I change something and then change it back, I shouldn't get a 'do you want to save' popup.
Too long, not nearly as intuitive as the sales team represents.
if you spend a lot of time setting up the data properly, it works well and is fast