Overall Satisfaction with ThoughtSpot
Currently, ThoughtSpot is being used with our senior management. The plan is to eventually allow our external customers access to ThoughtSpot via API into our custom built applications. We are currently obtaining information on our employee utilization. We are working to get all of our sales revenue into the system and make that searchable.
- Ad-hoc reporting is number one. Very easy for the end user to create their own ad-hoc visualization.
- ETL process. Should have a built-in way to import your data.
- It is too early to tell. We just implemented ThoughtSpot
I will answer the questions about timeliness. As for the data being stale, this happens when the data is loaded into ThoughtSpot. We have been running the import script nightly, which means the data can be up to 24 hours old. However, this is configurable. As for the timeliness in terms of speed, it is fast. In fact instant. No issues about ThoughtSpot's performance.
In the past, we have used Open Text's iHub product. This is the commercialized version of the open source product called BIRT. This product requires a developer to design and write a report that is primarily used to create static PDF reports. ThoughtSpot was needed in our organization for our senior level management that would like to perform ad-hoc reporting.