Great Product to Build Embedded Analytics and Fantastic Customer Support!
August 31, 2021

Great Product to Build Embedded Analytics and Fantastic Customer Support!

Chris Mann | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ThoughtSpot

We are using the ThoughtSpot embedded product to build out our B2B marketing revenue attribution product called Cortex.

Pros

  • Embedding reports into a multi tenant SaaS product
  • Creating custom dashboards
  • Data exploration via natural search

Cons

  • Ability to build a single dashboard tile containing the main value, a sparkline, and a percent change over time
  • Easy way to build a user experience that allows for selecting different metrics to trend from a drop-down on a multi-axis graph
  • Time to market ROI is massive vs hiring the full-time dedicated team to build and maintain a frontend multi-tenant SaaS data viz product.
  • It will be interesting to see over time how the advanced features play out in terms of usability and end value, such as Natural Search, which we are very excited about, and the machine learning tools.
We like the overall design of the product.
We liked the support we were getting in the sales process (this has continued to be fantastic), I personally knew several people in the company. In the pilot we ran, our devs enjoyed working with ThoughtSpot.

Do you think ThoughtSpot delivers good value for the price?

Yes

Are you happy with ThoughtSpot's feature set?

Yes

Did ThoughtSpot live up to sales and marketing promises?

Yes

Did implementation of ThoughtSpot go as expected?

Yes

Would you buy ThoughtSpot again?

Yes

If you are building an embedded app, ThoughtSpot is a great solution. If you are looking for all of the nuanced BI features that you see in more mature BI tools, make sure ThoughtSpot has the features you need.

ThoughtSpot Feature Ratings

BI Platform ()
Not Rated
Supported Data Sources ()
Not Rated
8.0
Customizable dashboards
8
7.3
Drill-down analysis
7
Formatting capabilities
6
Integration with R or other statistical packages
Not Rated
Report sharing and collaboration
9
9.5
Publish to Web
Not Rated
Publish to PDF
10
Report Delivery Scheduling
9
Delivery to Remote Servers
Not Rated
8.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
8
Location Analytics / Geographic Visualization
8
Predictive Analytics
Not Rated
9.3
Multi-User Support (named login)
9
Role-Based Security Model
9
Multiple Access Permission Levels (Create, Read, Delete)
10
Single Sign-On (SSO)
Not Rated
8.0
Responsive Design for Web Access
8
Mobile Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
8
Not Rated
REST API
Not Rated
Javascript API
Not Rated
iFrames
Not Rated
Themeable User Interface (UI)
Not Rated

Comments

More Reviews of ThoughtSpot

  1. Home
  2. Business Intelligence (BI) Tools
  3. ThoughtSpot Reviews
  4. User Review of ThoughtSpot