Great product to build Embedded analytics and fantastic customer support!
August 31, 2021

Great product to build Embedded analytics and fantastic customer support!

Chris Mann | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ThoughtSpot

We are using the ThoughtSpot embedded product to build out our B2B marketing revenue attribution product called Cortex.
  • Embedding reports into a multi tenant SaaS product
  • Creating custom dashboards
  • Data exploration via natural search
  • Ability to build a single dashboard tile containing the main value, a spark line and a % change over time
  • Easy way to build a user experience that allows for selecting different metrics to trend from a drop down on a multi axis graph
  • Time to market ROI is massive vs hiring the full-time dedicated team to build and maintain a frontend multi-tenant SaaS data viz product.
  • It will be interesting to see over time how the advanced features play out in terms of usability and end value such as Natural Search which we are very excited about and the machine learning tools.
It depends, on the out-of-the-box product we are building on top of TS very quickly as we are hiding many of the TS features. I would say its taken our team a few weeks to get a pretty decent handle on all of the foundational TS features. We have not explored Natural Search a ton or worked with the machine learning capability. Our team is very experienced with Tableau and other BI tools so our ramp time would be faster than those who do not have these skills.
So far so good!
We like the overall design of the product.
We use Google Big Query. Getting TS hooked up to it was a snap.
We liked the support we were getting in the sales process (this has continued to be fantastic), I personally knew several people in the company and in the pilot we ran our devs enjoyed working with TS.

Do you think ThoughtSpot delivers good value for the price?

Yes

Are you happy with ThoughtSpot's feature set?

Yes

Did ThoughtSpot live up to sales and marketing promises?

Yes

Did implementation of ThoughtSpot go as expected?

Yes

Would you buy ThoughtSpot again?

Yes

If you are building an embedded app ThoughtSpot is a great solution. If you are looking for all of the nuanced BI features that you see in more mature BI tools make sure ThoughtSpot has the features you need.

ThoughtSpot Feature Ratings

Customizable dashboards
8
Drill-down analysis
7
Formatting capabilities
6
Integration with R or other statistical packages
Not Rated
Report sharing and collaboration
9
Publish to Web
Not Rated
Publish to PDF
10
Report Delivery Scheduling
9
Delivery to Remote Servers
Not Rated
Pre-built visualization formats (heatmaps, scatter plots etc.)
8
Location Analytics / Geographic Visualization
8
Predictive Analytics
Not Rated
Multi-User Support (named login)
9
Role-Based Security Model
9
Multiple Access Permission Levels (Create, Read, Delete)
10
Single Sign-On (SSO)
Not Rated
Responsive Design for Web Access
8
Dedicated iOS Application
Not Rated
Dedicated Android Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
8
REST API
Not Rated
Javascript API
Not Rated
iFrames
Not Rated
Themeable User Interface (UI)
Not Rated